Data Entry Center Representative
Resume:
Jennifer Donald
Roseville, MI 48066
****************@*****.***
Skills:
Excellent computer skills with strong knowledge of Microsoft Applications including outlook, word, excel.
Outstanding communication skill, interpersonal skills, great attention to detail
Self-Starter with outstanding problem solving skills
Employment:
U.S. Medical Management (V.P.A), Troy, MI
Outreach Medical Specialist
06/2022-9/2022
Take In-bound & out-bound calls making appointments for Visiting Physicians of America & nurses practitioners in the Tri-county area.
Doordash, Metro Detroit, MI
Delivery Driver
08/2021-Present
Deliver food & merchandise from business to residential homes & businesses.
Covius Settlement, Madison Heights MI, Data Entry Mortgage Processor 05/2020-08/2020
Input mortgage information, title information along with the deed. Quality checked information regarding borrower & financial intuition information.
BlueCross BlueShield, Southfield MI, Document Support Specialist 02/2020-05/2020
Processed in-bound/In-house email request for documents to be scanned or emailed out to members & other co-workers.
Dialog Direct, Troy MI
Call Center Representative 02/2019-02/2020
Answering in-bound calls for BlueCross BlueShield regarding members coverage, information regarding their premiums, referrals and payment inquires.
I.D.S, Madison Heights MI
Accounting Coordinator-Mail Dept. 08/2015-02/2019
Handled all outgoing mail, moving of files, data entry, and inventory checks daily.
Allegra Direct, Troy MI
Call Center Representative 08/2009-02/2011
Processed In-Bound Call for BlueCross/Blue shield, Updating Plans & Coverage.
Per-Se Technologies, Clinton Twp MI, Medical Biller/Coder
08/2003-10/2005
Read medical reports from hospitals, Data entry, corresponded with doctors, Used HIPPA regulations & followed procedures
Education:
Oakland University College, Rochester, MI 01/2021-Present
Major: Business Management/Accounting
Oakland Community College, Royal Oak, MI 08/2011-05/2016
Major: Accounting/Business Management
Associates Degree
Dorsey Schools, Roseville, MI 08/2002-08/2003
Major: Medical Billing & Coding
Certificate
Mt. Clemens High School, Mt. Clemens, MI 08/1994-06/1999
Major: Accounting
Diploma
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