Jasmin Arzon

Asheville, NC 828-***-**** adsiom@r.postjobfree.com

SUMMARY

Enthusiastic and highly motivated individual who has a clear understanding of the role and responsibilities associated with being a civil engineer. Seeking a position as a civil engineer technician with a company that offers excellent career development opportunities and interesting engineering challenges to improve my knowledge and skills. More than 13 years of experience demonstrating strong leadership and relationship-building skills within various industries. Bilingual and bi-cultural in English and Spanish with extensive experience in customer service and public relations in both languages.

EDUCATION

Civil Engineering Technology A.A.S. Asheville-Buncombe Technical College, August 2019-May 2022

• Exposure to relevant design software such as

AutoCAD, Civil3D, Arc GIS

• Prepare and process laboratory samples

using established protocols

• Conduct field surveys & measurements for

information projects, worked with a total station

and data collector

• Write reports containing technical information.

WORK EXPERIENCE

FedEx Ground Driver/Delivery, Mills River Logistics, Inc., Mills River, NC, June 2021-present

• Ensure accurate and on-time delivery of 100+

packages along various delivery routes

• Troubleshoot and resolve improper package addressing to ensure correct delivery

Advertising Manager/Graphic Designer, Hispanic Publishing Co. Inc., Asheville, NC, March 2003-July 2019

• Designed newspaper advertisements using a

multitude of design software

• Developed marketing partnerships with

local and non-local advertising agencies

• Negotiated advertising contracts and prices with local businesses and large companies

• Translated documents and advertisements from English to Spanish

• Increased product awareness and company profitability for advertisers

• Established deadlines for customers as well as co- workers

Customer Service Representative, TJ Maxx & HomeGoods, Asheville, NC, August 2015-October 2016

• Greeted customers and assisted with finding

specific merchandise

• Provided product recommendations based on

customer needs

• Built and developed relationships with repeat

customers to provide better service

• Answer a multiline phone and assisted with

inquiries

• Performed basic cashiering functions.

Call Center Representative, ClientLogic, Asheville, NC, March 2002-January 2003

• Rectified customer concerns in a professional and timely manner

• Demonstrated profound phone etiquette

• Managed a high volume of incoming and outgoing

calls in effort to reduce wait

TECHNICAL SKILLS and LANGUAGES

Civil 3D, AutoCAD, Microsoft Office Suite, Adobe Photoshop, Illustrator, InDesign, QuarkXpress, Dreamweaver, Windows, Mac

Fluent: English, Spanish

CERTIFICATES

OSHA, Land Surveying Certificate, L10 Certificate

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