Customer Service G P

SUSAN DENNIS

**** ********* **, *** ****, South Carolina, 29111, US • 803-***-**** •

**************@*****.***

Supervision

Territory Sales Experience

Lead development

Quality control

Public outreach

Coaching and counseling

Weekly Payroll

Multi-Task Management

Tax preparation

Accounts payable/receivable

Organizational leadership

Training oversight

Client services

Customer service

Cold calling

Public speaking

Strategic planning

Training methods

Customer satisfaction

Team building

Communications

Sales and marketing

First Aid/CPR

High School - 1991

Kingstree Senior High School - Kingstree, SC

ISS - May, 2018 to May, 2021

O'Reilly Auto Parts - Kingstree, SC

Oversaw the logistics of volunteer

scheduling, supply, and transportation.

Conducted competency-based,

interactive interviews to identify client

needs.

Was in charge of monitoring team

performance, as well as developing and

recommending performance

Professional Summary

Skills

Education

Work History

g p

improvement plans and achievement

awards.

Was in charge of monitoring team

performance, as well as developing and

recommending performance

improvement plans and achievement

awards.

Was in charge of training all new

employees.

Evaluated clients' work readiness,

made referrals, and provided job search

coaching.

Assessed clients' specific needs and

developed fundraising programs to

help them achieve their objectives.

CPP - June, 2000 to May, 2021

Advance Auto Parts - Kingstree, SC

CPP - June, 2000 to May, 2021

Advance Auto Parts - Kingstree, SC

Carhop - May, 1995 to April, 2018

Sonic Drive-In - Kingstree, SC

Kept the food preparation zones clean,

sanitized, and well-organized to

increase store efficiency.

Memorized orders and maintained

[Number]% accuracy in high-traffic

times.

Communicated with management and

associates to set and exceed sales and

customer satisfaction goals.

Consistently exceeded sales goals by

encouraging customers to purchase

additional food items such as

beverages, desserts, and sides.

Assembly Line Inspector

Baxters

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