Medical Assistant Front Desk

Krystle Smith

Front Office Receptionist (hired from Externship)

Philadelphia, PA 19135

***********@*****.***

267-***-****

To use my administrative and clinical skills as a Medical Assistant in an active and growing office environment. I am eager to become an asset to the physician and to the medical field. Work Experience

Certified Medical Assistant

Temple Physicians Inc - Philadelphia, PA

February 2017 to February 2019

• Front desk

• Check patients in/out

• Schedule appts.

• Handle copays

• Referrals

• Prior authorizations

• Filing

• EMR

• Blood Draws

• Injections

• Vitals

• Ekgs

• Pulse ox

• Clean Patient Rooms

• Room Patients

• Ear Cleaning

• Handle faxes

Front Office Receptionist (hired from Externship)

Rothman Institute - Philadelphia, PA

April 2013 to August 2013

Schedule patient appointments

• Prepare and fax referrals to other practitioners

• Field incoming calls

• Check patients in

• Collect and process copays

Demonstrated Competencies

Customer Services / Clerical

• Consistently provide high levels of customer service

• Prioritize customer complaints and needs, responding in a timely fashion

• Develop relationships with customers to improve retention and ongoing relationships

• Able to work well in a pressured, fast paced environment Administrative

• Negotiate with accountholders to bring account to positive standing

• Respond to customer inquiries, resolve problematic issues regarding account status

• Collect, record and deposit fees, cash and other monies due Education

High school or equivalent in Medical Assistant

Kaplan Career Institute - Philadelphia, PA

July 2012 to Present

Skills

Receptionist, Microsoft Word, Organizational Skills, Injections, Vital Signs, Epic, Patient Care, EMR, Medical Records, Scheduling, Phlebotomy, EKG, Venipuncture, CPR, Filing, EHR, CPR Certified Certifications/Licenses

Medical Assistant

Certified Medical Assistant

Additional Information

Relevant Skills

• BLS Certification (CPR & First Aid)

• Comfortable with injections and phlebotomy

• Confident in ability to take and record patient vitals

• Proficient with Microsoft Office, database management and Reporting

Contact this candidate