Front Desk Sales Associate

Mr. Darius P. Davis

PH: 847-***-**** EM: *********@*****.***

PROFESSIONAL OBJECTIVE

I am growing customer service professional with experience in the dental hygiene field seeking to add value in customer relations with a thriving company.

Fellowship Award – Congressman Robert J. Dold, August 9th, 2016 EDUCATION

Columbia College of Chicago

Major: Post Editing, TV Productions January, 2015 - May, 2015 (Spring Semester) College of DuPage

Major: Media July, 2014 - December, 2014

Warren Township High School

High School Diploma 2010 – 2014

PROFESSIONAL SKILLSETS

• Excellent Team Player

• Proficient in Microsoft Office & Videography software

• Quick learner & adapt well to busy environments

• Great Communicator both written and verbal

• Quick Learner & Adapt well to busy work environments

• Accuracy & Attention to Details

• Operative dentistry

• Dental radiography

• Transition from the operatory room to bot sterilization and dental lab.

• Exposed to digital x-rays, an intraoral camera, sterilizers, ultrasonic, and model trimmer.

WORK HISTORY

Northwestern Dental Group Deerfield, IL August 2020 - Current Chairside Assistant

• Call patients in the operating room (Take X-Rays, FMX, PA, Bitewings).

• Document patient notes for doctor.

• Schedule the patient next dental visit.

• Assist with suction water during dental procedures.

• Clean and sterilize instruments.

• Clean patient rooms after procedure to ensure clean space for next patient.

• Send out lab cases per the doctor request.

• Order supplies as needed.

• Multi-task between doctors and patients (in rotation).

• Other duties as assigned.

Dental Dreams Waukegan, IL November 2017 – June 2018 Chairside Assistant

• Assist dentist at chairside during examination and treatment of patients.

• Aide patients from waiting room to dental operatory.

• Prepare patients for dental treatment.

• Arrange dental instruments, materials and medications on chairside tray in the order to be used,

• Keep oral operating areas clean and stocked during dental procedures.

• Pass instruments to dentist during procedures.

• Take and develop x-rays.

• Maintains operation of x-ray equipment.

• Prepare instruments and hand pieces for sterilization.

• Store instruments in proper location upon return.

• Ensure the dental area is clean.

Keylime Cove Gurnee, IL January, 2016 – April, 2016 Front Desk Agent (Part-time)

• I was responsible for the operations of the front desk; greeted guests and demonstrated exceptional service and hospitality while fulfilling check-in, check-out and other guest needs.

• Greeted, registered and assigned rooms to guests.

• Issued room keys and escorted instructions to Guest Services staff.

• Answered inquiries pertaining to resort services; registration of guests; and shopping, dining entertainment, and travel directions.

• Computed bill, collected payment and made changes for guests.

• Posted charges to accounts as necessary.

• Filed guests’ complaints.

• Conducted thorough research to develop the most effective solutions and negotiate results. Journeys Gurnee, IL November, 2015 – January, 2016 Sales Associate (Seasonal)

• Met and exceeded sales goals and standards of performance.

• Provided a fun, full-service shopping experience to customers.

• Stayed informed of current fashion trends.

• Followed all Loss Prevention practices and protected company assets.

• Performed all operational procedures accurately, in accordance with Operations Policies. Mr. Darius Davis, Resume - References Are Available Upon Request

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