Center Representative Customer Service
Resume:
PROFESSIONAL
SUMMARY
SKILLS
EXPERIENCE
EDUCATION
RYNICQUA GREEN
**** ****** **., *******, ** 33584
******.*******@******.***
Hardworking and excellent customer service skills with 4 years
of customer service call handling as well in person . Trained in
project and time management with extensive knowledge.
Providing customers with information that's best for them and
what they need to know. Committed to giving the best
customer service experience to increase business results.
Customer account Customer service
updates
Refunds processing Member account
management
Organization and Inbound call answering
recordkeeping
Account updating Customer service
excellence
Process transactions Problem resolution
Call Center Representative Specialist, Aug 2020 - Dec 2021
K FORCE, Tampa, FL
Responsible for helping consumers with applications as well
as any questions they had about their application. Talk about
the programs we were offering. Bill consumer as well as
issuing inspector request.
Call Center Representative, May 2018 - Jul 2020
ADECCO, Tampa, FL
As a call center representative working at Adecco was
responsible for taking inbound as well as outbound calls.
‘Answering general questions consumers had about there
health insurance. Talking to providers like doctors, OBGYN, as
well as agents/ brokers. Enrolling consumers as well as billing
them.
High School Diploma, May 2020
Brandon High School, Brandon, Fl Q
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