Customer Service Officer Assistant

SHERRY L. WARNER

**** ** **** **.

Vancouver, WA 98661

562-***-****

NMLS ID #670676 (licensed in, OR and WA)

*********@*******.***

ABILITIES:

Broad range of experience and keen understanding of Real Estate Principles, Escrow, Lending and Title Insurance practices and procedures.

STRENGTHS:

• Highly organized and detailed industrious self starter

• Capable of prioritizing and multi-tasking

• Excellent verbal and written communication skills

• Enthusiastic team player with excellent people and customer service skills

• Strong computer skills with proficiency in Microsoft Office Suite Commissioned Notary Public

PROFESSIONAL EXPERIENCE:

Loan Officer Assistant

HomeStreet Bank. Seattle. WA 11/20 to 7/21

Robert Half/Creekside Mortgage, Vancouver, WA 3/20 to 8/20 Guaranteed Rate, Irvine, CA 06/15 to 09/17

Prospect Mortgage, Torrance, CA 06/14 to 05/15

Assist Loan Officers with files from origination to closing. Collect all documentation from customers and review documents for compliance. Upload all documentation to loan files. Run AUS on all files. Maintain consistent communication and follow up with processing to ensure timely closing of files. Help manage pipelines. Assist with pre quals. Loan Officer

Kinecta Federal Credit Union, Manhattan Beach, CA 09/13 to 05/14 Carrington Mortgage, Seal Beach, CA 01/13 to 08/13 Broadview Mortgage Corp., Orange, CA 01/12 to 01/13 Chase Home Lending/Washington Mutual Bank, Long Beach, CA 10/07 to 11/11 Originate home loans and maintain consistent communication and follow up with processing to ensure timely closing of files. Collect all documentation from borrowers and review documentation for compliance. Upload all documentation to loan files. Schedule appointments with clients for initial meeting and meetings for follow up purposes. Provide on-going customer service and communication with escrow and realtors, etc. through-out loan process. Market to local real estate community and to homeowners, and to prospective purchasers.

EDUCATION:

Bachelor of Science, Business Administration, University of La Verne, La Verne, CA