Customer Service Care Worker
Resume:
Wendy Wilson
Stafford Springs, CT *****
***************@***.***
Authorized to work in the US for any employer
Work Experience
Vendor - weekend days only
AJ Rose Carpets & Flooring - Burlington, MA
February 2022 to Present
Show flooring samples to members of a wholesale store. Schedule estimates for members.
Explain members benefits
Therapeutic Foster Parent
Community Residences, Inc. - Newington, CT
June 2020 to Present
• Provide 24 hour care of foster children with various diagnoses.
• Acts as an educational advocate for children with regard to school IEP and 504 plans.needs
• Attend health care needs, ensuring that regular medical, psychiatric and dental checkups, hearing, vision exams, as well as other special medical needs assessments and appointments.
• Coordinate with social workers and others involved in the case to ensure that all physical and emotional needs are met.
• Maintaining records for child’s time in foster care; including medical / dental records, developmental milestones and educational documentation.
Safe driving, communication, time management and customer service Uber
December 2016 to August 2019
Picking up passengers, transporting clients between places and keep vehicle in good working condition and keeping vehicle clean.
Driving student
Mass Quality Ride - Canton, MA
January 2018 to May 2018
to and from school. Safe driving, communication, time management and customer service. Picking up passengers, transporting clients between places and keep vehicle in good working condition and keeping vehicle clean.
Report all activities to supervisor
Toward Independent Living & Learning (TILL) - Dedham, MA December 2010 to June 2012
Dedham, MA
Dec. 2010 - June 2012
Manager: Elmina Waka 508-***-****
Direct Care
• As a member of a two-person team, provide complete activity of daily living (ADL) assistance for six adult residents in a group home. Perform housekeeping task and cooking meals. Ensure all residents receive proper meals, medication, and hygiene, medical and basic needs. Establish rapport and sense of trust with residents. Report all activities to supervisor.
• Keep files up-to-date (e.g. Progress reports, house notes and individual logs). Schedule doctor appointments.
• Provide transportation from care programs, recreational activities. Supervise behavior of residents. Direct Care Worker
Elizabeth Durfee - Lakeville, MA
May 2001 to October 2011
Direct Care
• Provide complete activity of daily living (ADL) assistance for teenage male in a privet home setting. Ensure proper medication, hygiene and basic care is given.
• Ensure proper amount of medication and ensure is giving thru feeding tube (Mic-Key), Give nebulizer treatments and chest PT when needed.
• Provide transportation to and from recreational activities. Assist parents with doctor appointments.
• Keep files up-to-date (e.g. daily individual log and progress notes) and Order supplies. Education
High school diploma or GED
Skills
• CUSTOMER SERVICE (1 year)
• RECEPTIONIST (1 year)
• RETAIL SALES (1 year)
• CLOSING (Less than 1 year)
• INVENTORY (Less than 1 year)
Certifications and Licenses
7D
December 2017 to December 2018
Additional Information
Skills:
• Basic sign language
• Basic computer skills (word and quicken)
Taco Bell
1479 Mineral Spring Ave,
North Providence, RI 02904
2003 to 2005
Crew Trainer
• Trained new employees
• Customer service
• Drive thru
• Stock
• Cleaning
D'Angelo
Mineral Spring Ave,
North Providence, RI 02904
Closed Down
2003-2007
Shift Manager
• Trained employees
• Customer Service
• Stock
• Cleaning
• Daily inventory
• Opening and or closing of store.
• Daily paperwork
• Daily bank deposit and change order
• Running a shift of up to five employees pre shift.
Contact this candidate