Customer Service Room Operator/ Sales assistant
Resume:
SIYABONGA HLATSHWAYO
*** ********* *******, *******, **** 078*******/076******* **********@*****.*** Career Objective
To become an invaluable asset to company by effectively utilizing communication skills as well as other professional training skills in a capacity that best support the goals of organization. Skills : Security, Driving, Customer Service, Sales
Personal Profile
Date of Birth : 29/08/1993
Marital Status : Single
Nationality : South African
Known Languages : English and isiZulu
Personal Strengths
Creatively
Positive attitude
Meeting Deadlines
Self Motivated
Handyman
Personal Management, Communicate effecttively inside and outside the oranization and Team work Interests
Fishing
Cricket
Technical Skills
Communication Skill
Ability to work under pressure
Decision Making
Customer Service, Sales,People Management, Business Knowledge, Analytical Thinking. Team work and Creativity,Conflict Resolution, Planning Technical Skills, Computer skill. Work in a changing enviroment
Loyal and Descreet
Sales and marketing skills
Computer skill
Office management and Administration Skill
Education
Impumelelo security training centre
Security certificate
2012
Bhevula high school
Matric
2010
Avuxeni computer Academy
Computer certificate
2013
IQ Academy
November 2021 - May 2022
February 2021 - October 2021
June 2019 - November 2020
May 2015 - May 2019
February 2011 - February 2013
Supervisory management
2018
Experience
Power fashion
Shop Assistant (P27)
Providing accurate information (e.g. product features, pricing and after-sales services) Answering customers’ questions about specific item/services, Inform customers about discounts and special offers, Organizing merchandise on shop floor, Assisting customers and advising them on fashion choices, Selling clothing, Maintaining store in clean and tidy condition Attaching and updating pricing tags on merchandise, Carrying out stocktaking duties, Handling returns and exchanges, Dealing with customer complaints and suggesting solutions, Performing store opening and closing operations. Banakile Solutions
Instructor and office assistant (Volunteering)
Lecturering of students (Grade E-C)
Preparing course Report for PSIRA Submittion
Maintained an efficient filing system for office Responsible for relaying messages accurately to supervisors Effectively interacted with faculty, staff, and students on a daily basis. Maintained and managed school records in an organized manner. Generate sales growth Answer questions about the school Negotiate prices, Preparing students tests and course report, Psira Submition Bargain Books
Security and customer service agent
Identify foul play and shoplifters
Assist in housekeeping
Greating and handing over customers to booksellers Shop Security
Daily transaction (banking)
Bidvest protea coin
Security officer
Assisting on bank opening and Closing Saftey to Customers and Bank Stuff Work to ensure Bank Secrecy Act (BSA) compliance.
Protect customers and their data
Identifying suspicious behavior.
Contacting and communicating with the authorities. Taking action in emergency situations.
Monitoring access to properties.
visible deterrent to crime
Mbazwana protection Services
Security officer
Patrolling the hotel premises (both interior and exterior) Checking the parking area and ensuring there are no unauthorized vechicles. Ensuring all hotel doors are locked and that all rooms are properly silent. Monitoring who enters, and who leaves, the hotel.
Escorting guests where necessary (e.g., if they are intoxicated and need to go to their room or if they are lost)
Assist on a check out list
Date : 10/07/2022
Place : Witbank
SIYABONGA HLATSHWAYO
Reference
Celiwe Dladla - "Sqalile training and project"
Administrator
Richards bay protiacoin - "Bidvest protia coin"
Control room operator
Jody Harding - "Bargain books"
Manager
***********@************.**.**
Declaration
I hereby declare that the details furnished above are true and correct to the best of my knowledge and belief and I undertake the responsibility to inform you of any changes therein, immediately.
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