Customer Service Clerical

Alison Stull

**** **** ******, *******-******, Iowa, 50062, US • 641-***-**** • *************@*****.*** Customer service-oriented team player who excels at building relationships and fostering long-term loyalty. Outstanding written and oral communication skills. Looking for a long-term job at this time.

Looking for a challenging new role with a growing team where I can apply my expertise.

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Self-motivated

Conflict resolution

Strong verbal communication

Extremely organized

Team Leadership

Report writing

Public speaking

Client assessment and analysis

Interpersonal and written communication

Food preparation

Dinner service planning

Pricing tool development

Materials preparation

Clerical support

Nursing Practice - Nursing-LPN - 2009

Indian Hills Community College - Ottumwa, IA

High School - 2006

Melcher-Dallas High School - Melcher-Dallas, IA

Cashier/Food Prep - November, 2021 to Present

Casey's - Pella, IA

Kept the food preparation zones clean, sanitized, and well-organized to increase store efficiency. Counted and tracked food stock and supply levels in order to reorder when supplies were running low. Promoted customer loyalty by efficiently handling food and service complaints. Thoroughly washed and sanitized all dishes, glassware, and silverware after each use. Took orders by listening to customers and recording menu selections, substitutions, and add-ons. Used optical price scanners, calculators, and cash registers to determine the price of goods and calculate bills. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Private Caregiver - February, 2018 to November, 2021 Caregiver - Melcher-Dallas, IA

Assisted patients in taking care of themselves by teaching them how to use ambulation aids like canes and walkers properly and safely. Assisted patients in taking care of themselves by teaching them how to use ambulation aids like canes and walkers properly and Followed the doctor's instructions and administered the medication. Kept track of progress and documented any changes in the patient's health status, keeping the healthcare team informed. Met with Hospice to discuss the patient's condition and medical treatment, assisting in the optimization of treatments and improving outcomes. Worked to improve and enhance the lives of patients through effective and compassionate care. Recorded vitals, behaviors, and medications in client medical records. Kept the patient area clean, safe, and well-organized. Assisted patients with daily activities such as dressing, grooming, bathing, and toileting. Kept them mentally alert by entertaining, conversing, and reading aloud to patients. Kept my personal areas clean and prepared nutritious meals to meet the nutritional needs of my clients. Built rapport in order to create a safe and trusting environment in which to provide care. Assisted family members in planning healthy meals, purchasing ingredients, and preparing meals to ensure that clients received adequate nutrition.

Kept a close eye on the client's vital signs, administered medications, and tracked behaviors to keep the healthcare supervisor informed. Assisted family with payroll by calculating checks and making sure employees got paid every week. Made the schedule to accommodate employees and myself every month.

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