Carmi Accounts Payable
Resume:
Las Vegas, NV ****1
Charlotte Nickel
Experience
June 15, 2015-Present Diamond Resorts International / Hilton Grand Vacations
AR Specialist
Process Owner Commission Payments-Create Owner commission reports, submit supplier set up requests, create check requests, acquire approval signatures, submit check request to Corporate Accounts Payable for processing and processing checks for mailing.
Process Credit Card Chargebacks-Run the chargebacks report daily, add the information to the chargebacks spreadsheet, investigate the charges, submit any supporting documentation to dispute the chargeback, update folios and note reservations, add/update spreadsheet with guest information.
Process Expedia Overcharge Inquiries
Assist with the reconciliation of Expedia and Booking.com monthly invoices
February 20, 2015-June 15, 2015 AccountTemps Las Vegas, NV
Temp Employee
AR Specialist at Diamond Resorts International
October 27,1997-August 29, 2014 NOS Communications Las Vegas, NV
Credit and Collections Manager
Supervised up to 7 people.
Helped create a manual with guidelines for issuing credits to customer’s accounts.
Responsibilities include collections of past due wholesale accounts via e-mail, opening daily mail, posting customer’s payments to their accounts, processing returned checks, processing credit card and e-check payments using Authorize.net, issuing credit card and e-check refunds using Authorize.net, Skipjack and Barclaycard, analyzing customer refund requests for approval, preparing the daily deposit for deposit utilizing remote deposit software, researching misapplied/not posted payments, reconciling daily deposit reports, analyzing customer’s requests for credit to their invoices and approving or denying those requests based on company guidelines, preparing monthly reports based on credits issued.
To obtain a career utilizing my talents and skills.
Education
1978-1982 Carmi Community High School Carmi, IL
Special skills
10 key by touch. Microsoft Excel.
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