Crew Member Customer Service

AnAndA OBANNON

Adelanto, CA *****

442-***-**** - ***********@*****.***

PROFESSIONAL SUMMARY

Experienced non-medical Care Provider offering 5 years of expertise providing

in-home care. Complete domestic duties, help patients with self-care and hygiene and

provide companionship. Experienced working with children and elderly, with skill

anticipating and proactively addressing client needs. Friendly and engaging with strong

attention to detail.

SKILLS

• Time Management

• Attentive to People

• ADLs Assistance

• Dependable and Responsible

• HIPAA Compliance

• Patient and Caregiver Education

• Personal Service

• Companionship and Emotional

Support

• Bedside Care

• Respectful and Compassionate

• Multitasking and Organization

• Independent Thinking

• Strong Ethics

• Hoyer Lifting Equipment

• COVID-19 Safety Policies

• Assisting with Daily Living

• Caregiver and Family Support

• Personal Care Assistance

• Housekeeping

WORK HISTORY

09/2017 to Current

Caregiver

Home Instead Seniors Care - Victorville, CA

• Assisted with dressing guidance, grooming, meal preparation and medication

reminders.

• Assisted clients with daily living needs to maintain self-esteem and general

wellness.

• Built strong relationships with clients to deliver emotional support and

companionship.

• Cleaned house, ran errands, managed laundry and completed weekly grocery

shopping.

• Engaged patients in meaningful conversation, socialization and activity while

providing personal care assistance.

• Maintained clean personal areas and prepared healthy meals to support client

nutritional needs.

• Assisted patients with self-administered medications.

• Assisted with feeding and monitored intake to help patients achieve nutritional

objectives.

• Supported clients with mental support and physical activities to accomplish quality

of life and sustain needs.

• Provided safe mobility support to help patients move around personal and public

spaces.

• Transported individuals to events and activities, medical appointments and

shopping trips.

• Provided transportation to doctor's appointments, grocery stores, salons and

barbershops.

• Turned and positioned bedbound patients to prevent bedsores and maintain

comfort levels.

• Recognized and reported abnormalities or changes in patients' health status to case

manager.

• Planned healthy meals, purchased ingredients and cooked meals to provide

adequate nutrition for client wellbeing.

• Helped patients care for themselves by teaching proper, safe use of ambulation

assistive devices such as canes or walkers.

• Entertained, conversed and read aloud to keep patients mentally alert.

10/2016 to 03/2017 Crew Member

Dickies BBQ Pit - Applevalley, CA

• Provided excellent customer service by greeting customers and meeting quality

expectations.

• Took orders, prepared meals and collected payments.

• Kept food preparation area, equipment and utensils clean and sanitary.

• Worked front counter, drive-thru and other areas.

• Worked well with teammates and accepted coaching from management team.

• Collaborated with team members to complete orders.

• Prepared products following restaurant, health, and safety standards and

procedures.

• Kept kitchen, counter and dining areas cleaned and sanitized

• Checked on dining areas frequently to clean up spills, wipe down tables and

restock stations.

• Performed serving, cleaning and stocking to high standards and provided excellent

customer satisfaction.

• Replenished condiments, beverages and supplies while maintaining cleanliness of

service areas.

• Cooked batches of food according to standard recipes

08/1999 to 06/2014 Assistant Caterer

Unique Gourmet Catering - Oro Grande, CA

• Provided friendly, courteous service to create memorable moments for guests,

• Cleaned and organized kitchen stations to promote team efficiency

• Arranged linens and table settings according to seating plan and event theme

• Presented food and beverages on buffet tables and drink stations in line with

formality and specifications of each event.

• Served appetizers, delivered entrees and refilled beverages for banquet guests

Helped chefs prepare and present food to event guests with strong attention to

detail and presentation expertise.

• Operated standard kitchen equipment with focus on safety and sanitation.

• Delivered catered food and supplies to facility for on-time set-up.

• Fostered enjoyable event atmosphere through friendly guest interactions

• Cleared dishes and glassware quickly following each course.

• Prepared dishes for catering events or during high-volume shifts.

• Observed federal and local kitchen safety regulations to prevent food borne

illnesses.

EDUCATION

Diploma: General Studies

Victor Valley High School - Victorville, CA

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