Substitute Teacher Customer Service
Resume:
Shauntic Stewart
*** ******** ******, *****, ** *9023
***************@*****.***
Objective
To obtain a 2nd shift, work from home position.
Professional Skills
Microsoft Office
Microsoft Windows
Management Skills
Customer Service Skills
Human Resource
Filing/Editing
Typing (55+ wpm)
Office Procedures
Telephone Skills
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Education
B.A. Liberal Arts/ Communication Studies, Bloomsburg University May 2003
M.A. Education/Curriculum and Instruction, U. of Phoenix April 2008
PsyD Psychology/Organizational Psychology, U. of the Rockies July 2010-DNF
Employment Skills
Ability to follow instructions well and make decisions with no supervision
Maintained all record-keeping procedures with minimal error
Consistently met quotas
Interviewed and recruited
Staffed 1500 hours or more per week
Prepared and maintained employment records related to events, such as hiring, termination, leave and transfers using human resources management system software.
Interpreted and explained human resources policies, procedures, laws, standards, or regulations.
Hired employees and processed hiring-related paperwork.
Informed job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
Addressed employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
Employment History
Recruiter, Philadelphia, PA
US Medical Staffing, Inc.
Head Start Teacher, Philadelphia, PA
PHMC
Sept. 15–July 20
Aug.14-Sept. 15
Head Start Teacher, Philadelphia, PA
Brightside Academy
Director, Sharon Hill, PA
Rock the Boat Academy
Substitute Teacher, Media, PA
Substitute Teacher Service; William Penn School District
Apr. 13-Aug. 14
July 12-Dec. 12
Nov. 06-June 11
Computer Skills
Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Excel; E-mail and Internet
References Available upon request
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