Patient Coordinator Office Assistant
Resume:
ANGELA ALVAREZ
summary
Energetic,result-oriented Patient coordinator/office manager,
receptionist and cashier, strong administrative skills.3+ years of
experience providing administrative and clerical support in busy dental
practices Dependable and detail oriented with ability to manage multiple
tasks and priorities.
EXPERIENCE
Shift Manager at the Knife Restaurant-
From April 2014 to june 2018
‘Managed front desk.
Recruiting, training, scheduling and supervising staff and uphold
standards of customer service.
Ensuring compliance with licensing, hygiene and health and safety
legislation/guidelines.
Patient Coordinator at Pine Dentistry
From June 2018 to November 2020.
Handled telephone and in-person request for assistance from new and
established dental practice patients,
Checked patients in and out,verified insurance and collected co-pays to
keep business administrative and financial records.
Ensuring patients eligible with plan and date service understanding
coverage.
Collect patients payments.
Prepared new patient files and updated existing records.
Office Assistant Manager at D&D Dental Manassas—
From Dec 2020 to present
Prepare the Clinic for opening each day by reviewing the facility.
Register Patients (check in-out).
Verify insurance accurately and timely.
Collect and process patient copays.
Answering patients questions and concerns.
Present Treatment plan and explain benefits
12232 Princeton st
Woodbridge Va
******@***.***
SKILLS
Issue and conflict resolution.
Organization skills.
Leadership.
Dental Terminology
Knowledge.
Dental DENTRIX Knowledge
Excellent customer service.
Supervision.
LANGUAGES
English - Spanish
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