Patient Service Representative

Emilia M Voinea, RN

***** ** ******** **., ********* Oregon 97015

Licensed Provider / Adult Foster Care Home

Dedicated and sensitive Licensed Provider with an extraordinary work ethic and strong patient service record after working in the health service field for 24 years. Adept at fostering and sustaining open and productive professional relationships with physicians, patients, family members, and other medical staff. Positive thinker with ability to calm agitated patients and their family members using assurance of positivity.

Competencies and Skills

• Interviews resident and/or resident’s designated representative and records their medical history and physical condition.

• Obtains resident’s vital signs, including pulse, blood pressure, temperature, respiration and Oxygen saturation.

• Provides routine care for residents.

• Observes residents’ health, documents findings regularly and communicates changes with the doctors and family/designated representative.

• Reviews medical charts, allergies, medical history.

• Participates in assessments, reviews of standards and scope of practice with the privately hired RN

• Accompanies residents to their doctor’s appointments as needed.

• Obtains emergency services as needed.

• Performs CBG checks, administration of insulin on a sliding scale, diet management for blood glucose/ insulin levels

• Administers anticoagulation therapy via oral or subcutaneous therapy

• Manages Colostomies, obtains needed supplies, monitor and maintains integrity of the stoma.

• Provides wound care as ordered by the doctor and reviews protocols with RN.

• Prepares and administers nebulizer treatments, injections, suppositories and/or enemas.

• Foley Catheters as ordered by the doctor and monitors residents for signs or symptoms of infection, records urine output vs fluid intake and observes for signs of pain and/or discomfort. Reports changes to the doctor.

• Monitors eating habits of the residents and records weekly weight by weighing the residents or by measuring the upper arm circumference as necessary.

• Assembles the equipment like catheters, oxygen supplies, suctioning devices, CPAP machines.

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