Customer Service Sales

Work History

Marketing - January, **** to September, 2022

SERVPRO of Central and West Plano - Plano, TX

© Planned and implemented innovative strategies to meet goals and increase long-term profitability.

© Improved customer satisfaction ratings by handling client, tenant, and vendor inquiries and discrepancies to a satisfactory conclusion.

© Collaborated with marketing teams to create, deploy, and optimize effective campaigns for [Industry] clients.

© Networking and communication with other parties are important to me.

© Collaborated closely with all product development departments to create and maintain marketing materials for sales presentations and clien

meetings.

© Generated leads using trade shows and drip marketing campaigns, among other methods.

© Kept track of everything.

Staff - April, 2001 to September, 2004

LeTourneau University - Dallas, TX

© Solved [Type] issues, improved operations, and provided excellent customer service.

© Developed team communications and information for [Type] meetings.

e Had an excellent attendance record and was always on time for work.

Salesperson - May, 1994 to June, 1996

David Weekley Homes Dallas/Ft. Worth Division Office - Plano, TX

© Organized showroom accessories and restocked shelves through [Action] and [Action].

© Improved my customer service and telecommunications skills to build long-term relationships.

© Worked to strengthen customer relationships and increase the likelihood of additional sales.

© Promoted the conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.

© Kept my product knowledge and solutions up to date in order to convert casual shoppers into customers and increase sales by [Number]%.

© Engaged customers in social conversations to create pleasant and easy shopping experience.

© Provided each customer with top-notch, personalized service and courteous support to increase sales and customer satisfaction.

© Gained customer trust and confidence by demonstrating a compelling, persuasive, and composed professional demeanor.

EDIT

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