Customer Service Security Officer
Resume:
Salah Elhadidy
***A Quinton Drive
Monroe TWP, NJ 08831
Cell 732-***-****
********@*****.***
Country of Citizenship: United States of America
Veteran’s Preference: NO
Contact Current Supervisor: N/A
Objective: I believe that I have the qualifications to carry out the duties required of a service analyst. I have a background in motor vehicle inspection and driver testing and automobile mechanics. I also have experience as a Field monitor 1 for MV Agency Services. I am responsible for overseeing the work operations of the assigned agencies; providing policy guidance and coordinating work activities for the assigned agencies; and doing related work as required. In addition, I have experience in investigating, collecting evidence and enforcing rules and regulations through my previous work.
Education
1969-1974 Alazhar University Cairo, Egypt
B.S. Agricultural Engineering
1964-1966 Giza Community College Giza, Egypt
Associates Degree in Accounting and Secretarial Work
Relevant Experience
November 2016 - June 2021 Retirement
June 29, 2021 - Present Security Officer
Security Solutions Company
Tasks include:
Protect people, property, information, and reputation.responds rapidly to security emergencies within the property.
Patrolling property inside and outside.
Protect premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment and access points; permitting entry. Obtain helps by sounding alarms.
Prevents losses and damage by reporting irregularities; informing violations of policy and procedures restraining trespassers.
September 2007 – November 2016 Compliance Officer 1 MVC
Operations and Support, Motor Vehicle Commission
Tasks include:
•Responsible for overseeing the work operations of the assigned agencies.
•Provides policy guidance and coordinates work activities for the assigned agencies; does related work as required.
•Monitoring the operations of all assigned motor vehicle agencies to ensure compliance with established policies and procedures.
•Investigating assigned Complaints.
•Assisting in performing agency stock and fixed asset inventories.
•Performing special audits and/or investigations.
•Training MVS personnel in policies and procedures when necessary and in areas permissible under state employee and private agency guidelines.
•Ensuring routine of State equipment and property assigned to Motor Vehicle Agencies.
•Participating in special MVS related projects in any capacity as assigned by Senior Management.
•Answering inquiries from the public and providing technical assistance to all matters related to customer service.
February 2003- September 2007 Field Monitor 2, Agency Operations and Support, Motor Vehicle Commission
Tasks include:
•Responsible for overseeing the work operations of the assigned agencies.
•Provides policy guidance and coordinates work activities for the assigned agencies; does related work as required.
•Monitoring the operations of all assigned motor vehicle agencies to ensure compliance with established policies and procedures.
•Investigating assigned Complaints.
•Assisting in performing agency stock and fixed asset inventories.
•Performing special audits and/or investigations.
•Training MVS personnel in policies and procedures when necessary and in areas permissible under state employee and private agency guidelines.
•Ensuring routine of State equipment and property assigned to Motor Vehicle Agencies.
•Participating in special MVS related projects in any capacity as assigned by Senior Management.
•Answering inquiries from the public and providing technical assistance to all matters related to customer service.
April 2001- February 2003 Driver Testing Examination Technician, NJ MVC
Tasks include:
•Administration of written tests on knowledge, laws, signs, and ability to operate vehicles.
•Examines documents presented by applicants to determine their authenticity and validity in accordance with New Jersey Laws.
•Determines applicant’s identity for the purpose of obtaining driver licenses.
•Administers oral/written examinations to test an applicant’ knowledge of applicable laws, safe driving practices, or related requirements.
•As required, evaluates the driving ability of driver license applicants by administering a road test to determine their competency to operate motor vehicles including basic vehicles, motorcycles, and mopeds safely.
•Prepares records and reports of daily, weekly, and monthly activities in order to update the management information system.
September 1999- April 2001 Senior Lane Technician, Parsons Corporation
Tasks include:
•Enforcing laws necessary for passing inspection, safety and emission.
•Maintaining lane and equipment safety.
•Supervising the lane and maintaining coworker safety and work.
September 1998- September 1999 Manager and Co-Owner, Sara Halal Mart, Inc.
Tasks include:
•Supervising, administrative, and financial management of food stores and gas stations.
•Application of laws and rules in all of the gas stations and food stores that were under my management.
May 1992-September 1998 Manager and Co-Owner, Hanady Inc. Rahway Service Center
Tasks include:
•Management of business, law enforcement, paperwork and bookkeeping, and financial responsibilities.
Other Experience
December 1985-May 1992 Cab Driver
October 1974- June 1985 Agricultural Engineer and Investigator, Ministry of Agriculture, Egypt
Tasks include:
•Supervising and maintaining agricultural equipment.
•Investigation and inspection of agricultural equipment for the city of Cairo, Egypt.
•Conducting Audits on companies and entities conducted for the state.
References
Last Director
Bob R. Grill MV Agency Services Director, MVC
Contact this candidate