Tyler R. Olson
********@*******.*** Salt Lake City, UT 84108 435-***-****
Professional Summary
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Organized, self-driven, and results-oriented with excellent written and verbal communication. Ability to learn and to apply skills in any setting for maximum results and equally effective working with direction or independently. I have typed 65 words per minute.
Skills
Microsoft Office Word and Excel
Microsoft Server 2012
Active Directory
Microsoft Outlook Accounts Set-up
Basic Hardware Troubleshooting
Customer Service
Organized and Self-Directed
Detail-Minded and Analytical
Excellent Written and Verbal
Communication
A+ Training
ESRI ArcView 3.3
ESRI ArcView GIS
Geographical Information
Systems
Experience
Courtesy and Customer Service — Fresh Market, Park City, UT Sep 2012- Present
Assisted in daily operations and customer service to provide excellent guest experience.
Used analytical and problem-solving skills to address issues, answered phone calls. Shuttle Bus Operator — Park City Municipal Corporation, Park City, UT Sep 2011- Jul 2012
Efficiently transported customers between locations on schedule.
Demonstrated excellent communication and customer service for guests. Bus Operator — Davis School District, Kaysville, UT Feb 2011- Sep 2012
— University of Utah Commuter Services, Salt Lake City, UT Aug 2010- Sep 2011 and Jan 2009- Jun 2010
Efficiently transported students and personnel on schedule and communicated with dispatch unit.
Used effective interpersonal skills to resolve issues and maintain relationships with personnel.
Demonstrated excellent communication and customer service for guests. Forestry Research Technician — U.S. Forestry Service, Ogden, UT Jul 2010 – Aug 2010
Used analytical, organizational and detail skills to conduct forest inventory and analysis on forested areas of Nevada.
Range Technician — Forestry Service, Manila, UT May 2005- Aug 2005
Assessed areas to be treated and applied chemicals for noxious weeds at Flaming Gorge Reservoir and the Ashley National Forest using methodical, organizational and detail skills. Education
Bachelor of Science in Geography — Utah State University, Logan UT 2005 A+ Training -– Salt Lake Community Applied Technology Center, Salt Lake City, UT 2016 Certificate, IT Help Desk — LDSBC Corporate Connect, Salt Lake City, UT 2016
MS Server 2012
Active Directory
MS Outlook Accounts Set-up
Basic Hardware Troubleshooting
GIS Volunteer Intern for Provo City working in an office for 1 year working with ArcGIS 10 Feb 2013 - Feb 2014
Medical Billing and Coding Training – Career Step, Lehi, UT March 2018 – February 2019
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