Customer Service Specialist

Location:

Posted:

August 30, 2022

940-***-**** ******************@*****.***

CATHY CALDWELL

OBJECTIVE

Seeking a position to utilize learned skills and abilities in a fast pace environment.

EDUCATION

Chester W. Nimitz High School

Abilene School of Business

Continue Education Courses thru FEMA to enhance my ability to serve survivors such as

Customer Service Course, Disaster Assistance Recovery, English Courses and many others.

SUMMARY OF QUALIFICATIONS AND SKILLS

Outstanding communication skills and ability to work with diverse groups.

Ability to meet timelines with high sense of urgency.

Fast learner when challenged with new task or information.

Competent computer skills and can efficiently using Microsoft Office, Windows, various computer programs.

A confident public speaker, able to establish rapport with audiences and convey information with clarity and enthusiasm.

WORK EXPERIENCE

2017-Present Bridgeport Correctional Center, Bridgeport, TX 940-***-****

Administrative Assistance for the Law library

Set up attorney meetings, supervise the legal and traditional library for the

inmates, preform all administrative operations for both libraries.

1992-2017 Federal Emergency Management Agency, Denton, TX 940-***-****

Retired- Human Service Specialist

Take initial applications from survivors, assist with disaster relief, trouble-shoot

any issues and make sure that the file is complete and the survivor

has all the necessary information needed.

2003-2006 Kenneth Copeland Ministries, Newark, TX 817-***-****

Proofreader

Proofread materials for all levels of communication before it was released for

publication.

REFFERENCES

Brenda Wilson 817-***-****

Francis Limme 940-***-****

Megan Caldwell 940-***-****

Shirley Weaver 940-***-****