Machine Technician Data Entry
Resume:
Bridgett Ann Miller
Boiling Springs, SC 29316
QUALIFICATION
Possessing well over ten years of supervisory experience, affords opportunity to acquire and enhance skills of leadership, team building, problem solving, negotiating, organization and management.
SKILLS & EXPERTISE
Data Entry (10 Key)
Intro. Medical Terminology
Call center (25+ line)
HIPAA
Typing (60 WPM)
Machine Technician
Safety Coordinator
EDUCATION
Strayer University-Greenville, SC
Master of Business Administration for Human Resource (Graduated, 3.3 GPA)
University of Phoenix-Phoenix, AZ
Bachelor of Arts in Healthcare Administration LTC (2009-2011, 3.3 GPA)
Associate of Arts in Healthcare Administration (2007-2009, 3.3 GPA)
Kerr Business College-August, GA
Diploma of Medical Office Receptionist (1994-1995, 3.8 GPA)
Caring Hands School, Spartanburg, SC
ASCP Certified
EXPERIENCE
CSL Plasma-Spartanburg, SC 2017-Present
Center Supervisor, Machine Technician, and Safety Coordinator
In compliance with Standard Operating Procedures (SOPs), supervise center operations daily activities. Provide clear and consistent instructions and directions, conduct meetings, and clearly communicate performance expectations. Advise management of employee relation issues or escalated donor issues. In conjunction with Group Leaders, facilitate donor movement throughout the center minimizing wait time and processing. Ensure the center is staffed with adequate number of personnel to provide sufficient support based upon center size, structure and donor flow. Monitor time card reporting procedures, attendance, and utilization of overtime. Conduct error investigations and develop recommendations for process improvement. Participate with management in conducting performance appraisals, providing performance feedback. With management review, document verbal and written coaching level corrective actions as needed. Assist in maintaining up-to-date employee training files, checklists, and assist with performance evaluations and certification status. May assist with the recruitment and selection of center operation staff
Chartwell’s-River Ridge Elementary, SC 2015-2019
Cafeteria Manager
Plan, coordinate, assign, oversee and participate as required in the preparation, cooking and serving of food; preparing and maintaining necessary records and files. Identify problems and suggest changes in methods and procedures. Open kitchen, set up equipment, prepare cafeteria for serving. Train personnel in operational procedures. Maintain accurate food service records. Maintain consistency in food preparation and service to students and school employees.
Dollar General, Spartanburg, SC 2015-2016
Assistant Manager
Lead key holder responsible for opening and closing the store, reset layouts, and maintain a safe and clean store environment. Must have a strong business mindset and leadership while adherence to company’s policies and guidelines. Must have excellent organizational skills and aptitude in problem solving, supervise and motivate employees, monitor operating costs, budgets, and resources.
Dollar General, Lafayette, IN 2015-2016
Assistant Manager
. Their duties also includes handling operational procedures, assisting cashier, providing customer service, supervising cleaning staff, setting alarms, keeping the entry area clean organized. Lead key holder must be able to supervise employees, must be customer service orientation, and problem-solving abilities.
Lafayette School District, Lafayette, IN 2015-2016
Salad Prep/Cashier
Employee must be responsible for the timely preparation and exhibition assembly of a fresh quality salad, dessert, and beverages. Ensure correct temperatures, clean and disinfect, and assist with sales and collection of money. Arrange food for serving; help set up for lunches and snack for students and faculty.
Payless, Lafayette, IN
Cashier 2015-2016
Responsible for taking money in the form of cash, check, or credit card. Resolve customer complaints, guide them and provide relevant information all while achieving customer satisfaction and revenue growth. Must have basic PC knowledge and familiarity with electronic equipment, such as, (e.g. cash register, scanners, and money counter etc.).
Alorica, Lafayette, IN 2014-2015
Hospitality Agent
Answer calls and respond to emails, handle customer inquiries both telephonically and by email, research required information using available resources, manage and resolve customer complaints, provide customers with product and service information, enter new customer information into system, update existing customer information, process orders, forms and applications, identify and escalate priority issues, route calls to appropriate, resource, and follow up customer calls where necessary.
Sam’s Club, Columbia, SC 2011-2014
Café and Bakery Manager
I was responsible for training, curriculum development, supervision, and time management, Budgeting, inventory, deliverables, and event management.
Denny’s, Spartanburg, SC 2008-2011
Manager
Recruiting, staffing, instructional design, scheduling, and coaching RFP trafficking, daily operations, shipping/receiving, inventory, issues management, cash flows, and vendor contract negotiations. Customer relations, evaluations, internal correspondence, administration, and development.
Veteran Administration-Augusta, GA
Certification of Nursing Assistant (1991-1992)-OJT
REFERENCES
Available Upon Request
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