Customer Service Sales Specialist
Resume:
JOSHUA LEE
Monticello, GA
joshlee @gmail.com
I would describe myself as very well driven with a keen eye to understanding what it entails to be not good but great at the job you are given responsibility for. Actions are belief driven and consistency is key. I will always be a hard worker and age is just a number when it come to the results I provide.
WORK EXPERIENCE
Lowe’s — Department Supervisor
Lowe’s — Sales Specialist
Lowe’s — Associate
06/2021 to Present, Stockbridge,GA
My job is to lead/oversee my departments within Lowe’s. Which is Hardware-Tool World. I manage the department’s by observing them daily and always working towards improvement. While running the department, delivering quality customer service is always a priority .
01/2021 to 05/2021, McDonough, GA
My main job in this position is to be a specialist in the ooring department at this store. I sell ooring to customers through either an install, or off the shelf of the sales oor. I have a sales incentive to meet and I also have to take care of customers in other departments when needed while keeping the department maintained.
08/2020 to 01/2021, McDonough,GA
I worked as a regular associate at Lowe’s for four months until I jumped straight to sales specialist, but while I was in this department in this short amount of time my main role was to take care of all customers needs by giving exceptional customer service. With every single customer I would always try to give the most thorough customer service they have ever experienced in a store by making it feel like whatever problem they came into the store to try and x no longer just their problem but now it was mine as well. With that being said this way of thinking would Chick- l-A — Leader
Coast To Coast — Salesman
EDUCATION
Grif n High
always help me provide a great shopping experience for the customer and making them want to come back.
04/2018 to 07/2019, Grif n,GA
While I worked at Chick- l-A was my foundation for learning customer service and what it entailed. I spent most of my time working in the back of house preparing the food while managing my peers since I was in the lead role. I always ran the kitchen ef ciently, and was never short of putting in ef cient and effective work. After 8 months of working in back of house I was cross trained to work in the front of house to be a leader up there as well. In this position I learned how to manage the stress of putting together multiple orders orders at once while being aware of all customers that needed to be serviced as well as making sure back of house was prepared for the amount of product needed to serve customers ef ciently.
09/2019 to 05/2020, Crystal beach, TX
In this job my responsibility was to sale our products in bulk to contractors. These products were all accessories that were used to build commercial building. Not tools but only peices or peices of equipment that was used the build commercial buildings. I would wholesale these products and this job was commission only. 08/2015 to 05/2019
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