Scrum Master Communications Officer

SOPHIA HONNY

Lawrenceville

GA *****

Phone: 762-***-****

Email: *************@*****.***

OBJECTIVE:

Certified SAFe Scrum Master with 4+ years of experience leading scrum teams to higher velocity and effectiveness in Agile practices. The ability to work effectively with internal and external stakeholders, and promote both individual and team success through effective communication.

I possess professional skills in implementing the Agile principles and frameworks, leading and coaching teams, problem identification and resolution.

SKILLS

Agile team coaching

Story-Based Development

Effective Communication

Meeting facilitation

Conflict Resolution

Agile Project Management

PROFESSIONAL EXPERIENCE

Morgan Stanley, Alpharetta, United States September 2021 – Present

Scrum Master

Lead team in Scrum events (sprint planning, daily stand-ups, sprint reviews and backlog refinement, sprint retrospective).

Experience with JIRA

Experience with working in a SAFe environment

Effective collaboration with team members/other squads on solutions to address challenges and roadblocks

Assist Product Owner prioritize product backlog according to business priority

Review and manage backlog items to ensure the latest work status is captured and updated as appropriate

Maintain and update squad process metrics and artifacts to ensure accurate and transparent communications to Product Owner and other stakeholders

Identify continuous improvement opportunities and best practices to ensure work progress.

Engage with Agile Coaches to identify and deliver against training needs to support Agile practices

Equifax, Alpharetta, United States October 2019 – September 2021

Scrum Master

Lead team in Scrum events (sprint planning, daily stand-ups, sprint reviews and backlog refinement, sprint retrospective).

Assists the Product Owner maintain the project backlog by ensuring user stories are articulated in the correct format, that they are independent, negotiable, valuable, estimable,

Helps the Scrum Team focus on creating high-value Increments that meet the Definition of Done and breaking down user stories down to appropriate sizes

Coach teams to align solutions to the product roadmap where applicable

Coaching the development team in self-organization by making sure each person is working on the right tasks, helping to remove obstacles to the team members’ progress, and protecting the team from distractions

Create an enabling environment for effective team performance, identify blocked stories and assist the team to learn to resolve as well as assist with resolution.

Experience with JIRA to create/enhance dashboards, monitor progress of sprint/work flow, and providing status in timely manner.

Participate in Program Increment planning (SAFe) and present weekly updates at Scrum of Scrums.

Capita Customer Management, Leeds, United Kingdom September 2017 - June 2019

Scrum Master/Agile Coach

Led the delivery of all sprints and interaction with product owners.

Providing all support to the team using a servant leadership style.

Skilled and knowledgeable in servant leadership, facilitation, conflict resolution, continual improvement, empowerment, and transparency.

Facilitate daily stand-ups, planning, refinements, retrospectives, and sprint demos.

Assist Product Owner to prioritize and execute tasks in a high-pressure environment

Assessing Scrum Maturity and coaching the team to bridge gaps.

Strong interpersonal, organizational, time management and problem-solving skills.

Advans Bank, (France/Ghana) February 2016 - August 2017

Senior Account Manager

Collaborated with sales and marketing representatives to fully understand customers’ product and communication needs.

Based on market and client assessment, draft and propose communication campaigns, including social and online media, print media, direct mail, and other media channels.

Present design ideas and recommendations to marketing managers, committees, or sales teams.

Create and coordinate multimedia packages to ensure maximum visibility impact.

Compose speeches for senior management

Schedule and develop filming scripts and production.

Evaluate impact of media campaigns after completion.

Attend trade shows and community fairs.

Strategic Communications Africa, Accra, Ghana July 2014 – February 2016

Senior Communications Officer

Developed and implemented crises communications plans for clients across varying industries

Work with advertisers for timely and useable advertising submissions

Copy editing, proofreading, and revision of communication materials to suit industry standards

Develop and disseminate press releases, media relations content, case studies, corporate newsletters and social media content.

Research media coverage and industry trends relevant to clients’ needs

EDUCATION

University of Leeds, Leeds University Business School, Leeds, United

Master of Corporate Communications and Public Relations (MACCPR) January 2014

Selected specialist courses studied included:

Public Relations in Practice, Marketing Communications, Corporate Communication Strategy, Corporate Social Responsibility and Sustainability, Internal Communication and Change Management and Brand Identity Management

University of Ghana, Accra, Ghana

Bachelor of Arts (B. A.); Concentration: Psychology, French, English May 2007

TECHNICAL SKILLS SKILLS

MICROSOFT OFFICE SUITE, JIRA

TRAINING /CERTIFICATIONS

SAFe 5 Scrum Master (5.0) February 2021

Customer Resource Management Application August 2013

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