SW Shelley N Wicker
Locust Grove, GA ***** 786-***-**** *********@*****.***
PROFESSIONAL
SUMMARY
Highly versatile team player who is willing to work hard and perform a variety of tasks and challenges that both benefit the organization as well as personal growth.
SKILLS Quality control
Adaptability
Teamwork
Warehouse Processes
Self-Directed
Ability To Research
Project Management Skills
Detail Oriented
Exceptional Communication Skills
WORK HISTORY VAS SUPERVISOR 05/2021 to CURRENT
Project Verte McDonough, GA
Communicate and coordinate with other departments and customers. Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Set overall vision and provide team leadership.
Adjust job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Revitalize operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality. Maintain compliance with company policies, objectives and communication goals.
Conduct routine inspections of incoming materials to check quality and compliance with established product specifications. INVENTORY CONTROL TEAM LEAD 08/2020 to 05/2021
Project Verte McDonough, GA
Ensures that inventory counts are completed regularly within a timely manner.
Audits facility's entire inventory on a regular basis and provides reports to management.
Trains other employees in cycle counting and inventory control. Exhibits the ability to work well with others.
Displays ability to multi task and handle multiple issues at the same time without stress.
MATERIAL HANDLER 07/2018 to 08/2020
ProLogistix Staffing Services McDonough, GA
Prepared products for shipment by identifying their location, then pulling, packing, and loading them.
CUSTOMER CARE REPRESENTATIVE 10/2008 to 08/2013
Ritz Carlton Miami, Florida
Responsible for answering guest questions about facilities and the services provided.
Input sales techniques to maximize revenue while continuously maintaining the trust and loyalty to the guest.
Process all reservation requests, changes and cancellations. Acknowledged customer issues and resolved their problems quickly and efficiently.
INVESTIGATOR TAX AUDITOR 05/1997 to 08/2008
Revenue Washington, DC
EDUCATION Accounting and Business Law Management Development training 1999 completed Accounting
Strayer University, Washington, DC
Certificate in Accounting 1997
Strayer University, Washington, DC