Customer Service

Harriet Brown

Customer Service Expert

I am a mother of five. A grandmother to four girls and a grandson on the way. I am a dedicated, hard worker that catches on really quickly and is loved by all that meet me.

**********.**@*****.*** 662-***-**** tunica, united states WORK EXPERIENCE

Front Desk Agent

Westgate Resorts Tunica

08/2006 - 09/2009, Tunica, Ms

timeshare

My responsibilities consisted of helping guests check in and out of their timeshares as well as booking them for the guest if needed, along with other various office responsibilities like using a fax machine, filing, taking credit payments over the phone, etc.

I was also promoted to Supervisor over the contracted cleaning crews that we used for odd jobs. This position was created for me so that I could be promoted for being a loyal worker. It was a small property not many places to promote to unless you move.

Contact : Westgate Resorts - 662-***-****

Developmental Service Provider

Resources for Human Development (RHD)

09/2011 - 05/2013, Lincoln, Ne

My responsibilities consisted of assisting residents with their daily living. That could arrange from help getting dressed in the morning, going to the grocery, or even going to work or church with them.

Contact : Janice - 402-***-****

Lead Cashier

U-Stop Convience Store

08/2019 - 05/2020, Lincoln, Ne

I was a traveling cashier in training for assistant manager. My responsibilities consisted of going where I was needed to either fill in as a cashier or help reset the store's layout. Contact : Tara Carnicle - 402-***-****

EDUCATION

Occupational Health Sciences

Independence University

09/2019 - 07/2020, Utah

medical billing and coding

SKILLS

10-key Customer Service 3+ yrs 35+ wpm

Stocking/Organizational Leadership

LANGUAGES

English

Full Professional Proficiency

Achievements/Tasks

Achievements/Tasks

Achievements/Tasks

Courses

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