Call Center District Manager

Daniel E Crimmins

**** *** ***** ***

Apt. B*

Kettering, OH 45429

Email: ***********@*****.***

Phone: 412-***-****

OBJECTIVE

Proactive sales manager and sales person with 18 years of experience in the paper industry, 1 year of team management in call center environment, and 6 years of B2B sales with major Human Capital Management Company. Adept at growing business through implementing core company strategies and building strong customer relationships to ensure achievement of long term sales goals. Experienced in both sales leadership and direct customer sales. Highly motivated individual with excellent communications skills.

EXPERIENCE

7/2013-11/2017 ADP Chicago, IL

District Manager

Hybrid role of prospecting with current clients and converting inbound client leads. Responsible for closing business on leads received and upselling opportunities for Human Capital Management, Time and Attendance, 401k, and Workers Compensation among other modules available from ADP. In addition, prospecting for Time and Attendance and Human Capital Management opportunities from past opportunities. Presidents Club Qualifier 3 out of 5 years.

7/2012-6/2013 ADP Pittsburgh, PA

District Manager

Responsible for prospecting Mississippi and Louisiana territories. Duties included upselling current clients to Human Capital Management and Time and Attendance modules while prospecting for new business. Achieved 110% of Quota.

1/2011 –7/2012 ADP Pittsburgh, PA

District Manager

Responsible for converting inbound client opportunities into expanding payroll platform. Duties included one call close on additional payroll products, upselling client on additional payroll products, and generating customer interest in high end payroll solutions based in Time and Attendance, and Human Resources/Benefits. Second in roll call production on 18 person team. 187% of quota. President's Club FY'12'.

7/2009 - 11/2010 PRC, LLC Pittsburgh, PA

Team Manager

Coached and managed 15 individuals for the Vonage inbound sales accounts. Worked to coach personnel to improve sales techniques and motivate top performers. Team rated number one in conversion rate 9 out of 10 months.

4/2001 - 5/2009 Pasadena Paper Pittsburgh, PA

Territory Manager

Started new sales territory for Pasadena Paper in PA, OH, and MD. Took territory from zero tons to 20,000 tons in 8 years. Acted as liaison between mill, distributor, and print community. Worked with distributors and printers to show advantages from cost and production capabilities of using Pasadena Paper. Salesperson of the year for years 2005-2008.

6/1997 - 3/2001 Mead Corporation Dayton, OH

Eastern Regional Manager

Managed and coached 7 personnel representing the Eastern Region. Eastern Region, the largest of the 5 regions for Mead Paper, represented 250 Million in total sales volume. The Eastern Region was the only region in Mead Paper to grow volume and profitability from 1997-2001.

EDUCATION

1990 Carnegie-Mellon University Pittsburgh, PA

Bachelor of Science Industrial Management GPA: 3.0

PERSONAL

Played football for Carnegie-Mellon University

Hobbies include Golf, Reading, and Cooking

References Furnished Upon Request

Contact this candidate