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Service Representative Customer

Location:
Shirley, NY
Posted:
October 28, 2022

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Resume:

**/**** ** *******

Jamesport, NY

**/**** ** **/****

Mattituck, NY

**/**** ** **/****

Riverhead, NY

**/**** ** **/****

Riverhead, NY

Expected in 01/2023

**/****

Bellport, NY

**/****

Riverhead, NY

06/2006

Riverhead, NY

MELISSA R. DODD

Summary

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Experience

Logistics Admin. Asst

Van de Wetering Greenhouses

Assist in operations of the business

Processed paperwork for shipping and billing.

Routed truck shipments to ensure deliveries would go out in a timely manner. Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.

Kept office equipment functional and supplies well-stocked to promote efficient operations. Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures. Improved office efficiency, managing client correspondence, record tracking and data communications. Banker

BNB Bank

Helped customers open and close accounts, apply for loans and make sound financial decisions. Brought in over 2.5M in investments

Advised customers on bank products, services and financial planning options. Modified, opened and closed customer accounts.

Ordered checks, placed stop payment orders and conducted additional special services for customers. Trained and coached less experienced team members in procedures, compliance standards and performance strategies.

Bookkeeper/Manager

K-Dan Incorporated

Assist in operations of the business

Secretarial duties

Provide customer service to guests

Helped businesses keep finances in order by managing accounting ledgers and recording journal entries. Processed documents within anticipated timeframes to assist senior leadership. Processed invoices and checks, and maintained daily cash logs and deposits. Teller/Personal Banker

JP Morgan Chase Manhattan Bank

Expanded customer relationships by maintaining regular follow-up processes and rapport. Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty. Partnered with loan and mortgage officers and financial advisors to provide clients with optimal financial solutions. Created strategic financial solutions to suit individualized client needs. Education and Training

Bachelor of Science: Management

University of Phoenix

4.0 GPA

National Society of Leadership and Success Member

Dental

Eastern Suffolk Boces

Cosmetology

Eastern Suffolk Boces

Certificate of Completion

High School Diploma

Riverhead High School

Some College (No Degree)

Ft Worth, TX 76179 682-***-**** ads8kt@r.postjobfree.com Charlotte, NC

Riverhead, NY

Central Piedmont Community College

Some College (No Degree)

Suffolk County Community College

References

References Available Upon Request



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