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Service Delivery Regional Sales

Woodbury, CT
October 27, 2022

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Joseph Lahoud

Woodbury, CT 860-***-****

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Senior-Level Accomplished Business Development Director Client Management P&L Management National Sales Management Senior Business Development Manager acknowledged for well-defined understanding of business collaboration and capacity to identify and align clients’ emerging needs with products and services. A successful and diverse background spanning technical, SaaS, IaaS, sales management, operational management, service delivery, project management, and business-development disciplines underscores expertise in engaging decision makers and devising winning sales strategies and solutions. Uncompromising ethics and transparent communications underpin business-focused value propositions that leverage competitive advantage and top-quality service. Skilled in optimizing team dynamics, uniting diverse agendas to common goals, and harnessing strategic and operational drivers to deliver results.

Executive Level Engagement

Vendor Relationships

Strategic Planning & Analysis

Contract Negotiations

Profit Maximization

Business Assessment & Solutions

Account Relationship Management

Consultative Selling

Project Management

Marketing Analysis

Strategic Alliances

Business Value Propositions




Senior Vice President National Sales 2019-Present

• Assisted with bringing the brand to national status. Secured contracts in all markets.

• Clients include large and medium-sized law firms and companies with a strong focus on corporate legal.

• Services are diversified from on-site facility management to on and off-site back-office services support such as, reprographics scanning, mailroom services, human resources support, records management cost management, all support services utilized by the end users.

• Ability to build strong relationships, allocate resources, develop solutions by evaluation needs while working with project teams to create the best solution and ability to negotiate and bring sale to closure.

• Managed and worked well with colleagues.

CDS Technology Sourcing 2017 – 2019

Vice President of Business Development

Seek out and source new clients by developing networks and independently identifying and developing relevant resources for sales and business development.

Collaborate with members of the executive team to ensure an excellent client experience across all client interactions from needs assessment through delivery and follow up.

Develop creative outreach strategies to attract and retain clients and work towards sales and revenue goals. DTI/Epiq 2003 – 2017

Regional Director, Northeast

Developed contracts with clients in all markets, resulting in $100M revenue amongst clients in region.

Recognized as the Top Salesperson for seven years from continued growth and development.

Achieved regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews, preparing, and completing action plans, and implementing change.

Maintained an expanded customer base by building rapport with key customers and identifying new customer opportunities within large and medium-sized law firms and insurance companies, focusing on corporate legal. Joseph Lahoud

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Established sales objectives by creating a sales plan and quota in alignment with national objectives and supported services like on-site facility management, mail centers, records, IT, staffing solutions, and word processing. MAJOR LEAGUE BASEBALL

Baseball Player

Played in the Major Leagues for, Boston Red Sox, Milwaukee Brewers, California Angels, Texas Rangers, and Kansas City Royals.


Bachelor of Science, Business Administration (coursework), University of New Haven, New Haven, CT Professional Development:

Sales/Sales Management Service Leadership Business Operations Finance Marketing Technology Integration SaaS IaaS Regulatory Compliance

Advanced Leasing Institution / Development School of Consumer Marketing AFFILIATIONS

Ancell School of Business, CEO Forum University of Western Connecticut, Steering Committee Danbury Hospital, Board of Advisors Region Four Babe Ruth Baseball, Advisor Heart Fund, Co-Chair Direct Marketing Association, Member ALA

(local and national), Member Major League Baseball Players Alumni Association, Advisor/Member

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