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Data Entry, Administrative Assistant, legal assistant

Greenville, NC
October 27, 2022

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Dawn K Santiago Colon

**** **. **** ******

Bronx, New York 10461

Cell 786-***-****


Professional Objective:

Professional with extensive experience in law and social services seeking a position where I can best utilize my degrees in Sociology and Law.


Marymount College, Tarrytown, New York, May 1987, Bachelors Degree in Sociology. St. Thomas University Law School, Miami, Florida, May 1992, Juris Doctorate in Law. Employment History

Catholic Guardian Services

September 2021 to present

Recertification Coordinator

• Provide leadership and supervision to the recertification casework team to expedite timely annual foster home recertifications.

• Develop and implement tracking systems for the prompt notification to foster families of recertification coming due to ensure timely compliance.

• Ensure the approval of homes needing to be recertified 30 days in advance of the home due date to ensure timely submission.

• Participate in family team meetings to troubleshoot challenges to compliance with regulations for recertification.

• Develop channels of communication with the Family Foster Care staff to address concerns regarding a foster family’s functioning and ensure appropriate follow-up.

• Provide regular reports, including a comprehensive annual report, on the performance of the Recertification Unit in the achievement of its goals and responsibilities. NYC Health & Hospitals/Am-Trace

March 2021 to September 2021

Field Outreach Worker/Canvasser

• Provide community outreach in all 5 boroughs, including education, providing supplies and literature.

• Extensive field canvassing work, scheduling COVID-19 vaccination appointments for the community, placing people on the wait-list and scheduling COVID-19 vaccination appointments for the home-bound.

Department of Commerce-Bureau of the Census

August 2020 to October 2020

Census Enumerator

• Conducted field interviews for follow up to non-responsive individuals in the Bronx who failed to complete the 2020 Census questionnaire.

• Entered time and expenses daily.

• Managed case list of addresses in various locations throughout the Bronx.

• Worked extensively with the 2020 Census Field Data Capture System. Krez & Flores, LLP

New York, New York

January 2014 to December 2019

Legal Secretary/Administrative Assistant

• General legal secretarial and administrative duties.

• Legal research and writing.

• Reviewed and organized client files.

• E-filed Court documents.

• Assisted in the management and distribution of the daily court calendar.

• Extensive data entry in using Time Matters and Time Slips. Miami Dade College, North Campus

Miami, Florida

January 2008 to January 2010

Title V Retooling Science to Increase Student Success Activity Director

• Responsible for the daily administration of the Retooling Science to Increase Student Success three year grant funded by the Department of Education.

• Directly supervised three grant staff while reporting directly to the Chair of the Biology Department.

• Pre-pared bi-annual grant performance reports for submission to the Department of Education.

• Monitored and documented all activities in furtherance of the various grant objectives.

• Maintained the grant website, wrote the quarterly newsletter and reported to the Internal Review Committee monthly.

• Supervised all outreach and faculty development grant funded workshops, presentations and events.

• Provided student advisement.

South Florida Provider Coalition

Miami, Florida

August 2004 to December 2007

Contract Manager promoted to Contract Supervisor

• Directly supervised three Contract Managers and managed $28 million of funding from the Department of Children & Families.

• Responsible for the timely submission of required reports and contract deliverables to the State of Florida.

• Managed 29 contract files and 20 independent consulting agreements.

• Ensured compliance with Substance Abuse and Mental Health regulations.

• Created and managed a comprehensive license log to track and ensure provider licenses for services billed remained current.

• Chaired quarterly Quality Assurance Committee meetings, provider meetings, community stakeholders and internal agency sub-committee meetings.

• Researched and developed integral administrative policies, specifically in the areas of HR, Operations and Contract Management.

Guardian ad Litem Program, 11th Judicia Circuit Court Miami, Florida

January 2000 to August 2004

Certified Court Appointed Guardian ad Litem, promoted to Child Advocate & Case Coordinator.

• Provided case management services including referrals for services and representation for abandoned and/or neglected children involved in dependency Court proceedings.

• Investigated cases and made recommendations directly to the Court regarding the best placement for children in the foster care system.

• Attended and participated in all evidentiary hearings and testified in open Court.

• Regularly sought permanency planning so every child could secure their right to a safe and permanent home.

• Maintained a caseload of 30 cases, representing 87 children in 50 different foster placements.

San Luis Municipal Court

San Luis, Arizona

January 1994 to July 1996

Magistrate Judge/Court Administrator

• Directly supervised three court staff.

• Conducted bench trials, initial appearances and preliminary hearings in Spanish.

• Issued orders of protection, injunctions against harassment and bench warrants.

• Responsible for the Court budget and for reporting to the City Manager, City Council, Mayor and Police Chief on all Court related issues. References: Available upon request.

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