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Call Center Data Entry

Location:
Georgia
Posted:
October 27, 2022

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Resume:

RE

RAESHAUNE EVANS

ads7p8@r.postjobfree.com 478-***-**** Warner Robins, GA 31093

I have an Associates degree in Health Care Administration Medical Records with the ability to readily adapt to changing environments and demands. I also have experience in home health care for three years, and I also have experience in retail. I have great communication skills, and I can get along with anyone. I have a Bachelor's degree in Health care Administration. I have 20 years of experience in customer service and 10 years in remote and call center experience. I have 6 years in high volume recruitment.

Resourceful and meticulous Recruiter with over 6 years of experience communicating and collaborating effectively with all levels of personnel, agencies, hiring managers and candidates to maximize talent quality. Solutions-oriented relationship builder focused on cultivating and maintaining industry partnerships to maintain consistent candidate pipeline.

Seasoned recruiting professional with proactive, flexible and hardworking approach to accomplishing employer hiring objectives. Works well with job boards, LinkedIn and ATS systems. Skilled in coaching, overseeing and encouraging successful recruiters.

Accommodating 6 years focused on sourcing high-quality candidates and minimizing turnover to enhance team productivity. Coordinated and organized professional with 6 years of vast experience managing employee relations activities in fast-paced, growing company. Attentive listener committed to building strong, trusting relationships with staff and management.

Licences

CPR and First Aid

Skill Highlights

Electronic Medical Record (EMR) software

Customer service

Office support (phones, faxing, filing)

Multi-tasking

Retail/Layaway

Assisted living experience

Home health care experience

PCA with Mental retardation clients with behavioral diagnosis

Medical Records, Home health, behavior group home, assisted living homes

Multi-line Phone Systems

Medical Scheduling

EMR Systems

Patient Care

HIPAA

Epic

Insurance Verification

Medical Office Experience

ATS

Microsoft Excel

Talent acquisition

Medical billing

Payroll

Calendar management

Documentation review

Mac OS

Customer support

Typing

Windows

Recruiting

Employee orientation

Medical collection

Restaurant experience

Analysis skills

Medicare

Microsoft Access

HEDIS

Workday

Interviewing

Business development

ICIMS

Smartsheet

Pivot tables

IOS

Google Docs

Data entry

Home care

Background checks

Summary

Skills

HR sourcing

PeopleSoft

Taleo

Negotiation

Quality assurance

Google Suite

Greenhouse experience

Leadership

Databases

Applicant sourcing

Resume scanning

IT recruitment trends

Employment verification

Compensation Negotiation

iCIMS Applicant Tracking software

Candidate pre-screening

Ciox Health Roswell, GA

Recruiter

08/2015 - 04/2021

High call volume call center calls/remote 20-30 people hired a day. Hired doctors, nurses, it technicians, roi customer service representatives, construction workers, cna workers.

High call volume per day over 100 calls a day

Quota per day hire 20-30 people a day

In person recruiting for 1 year with a daily quota meet of 20-30 people hired

5 years of experience in remote recruiting with high call volume calls 100 or more calls a day, 50 -100 emails a day, and 20-30 hires a day. Bonus of 1000 each pay period if quota meet.

1 year of experience in traveling recruiting. Hospitals, doctor offices, and job fair set ups.

Onboarding paperwork experience for 6 years when hiring candidates. Team meetings 3 times a day for new recruiting work load list Communicated duties, compensation, benefits and working conditions to potential candidates, enabling solid understanding of job expectations. Contacted job applicants to inform of application status. Brought in well-qualified, multifaced job candidates to fill open positions. Reviewed referral candidates and contacted qualified individuals to request applications.

Negotiated candidate salaries and prepared employment contracts. Planned and executed recruitment events to bring in area candidates. Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.

Managed and updated recruitment ATS and CMS software. Performed professional and technical recruiting in areas of skilled trade, finance and IT.

Placed candidates in recruiting positions, including those seeking highly- targeted leadership positions in recruiting with the oversea of a manager. Ciox Health Call Center Atlanta, Ga

ROI Specialist/Recruiter

08/2015 - 04/2021

Remote Process medical records for doctor offices and patients/hospitals From home and also did 6 years in recruiting

High Volume Processing medical records and inbound and outbound High volume Calls

Mail and emailing records electronically

EMR used were Allscripts, NexGen, Epic

Pulled patient records and transferred information to appropriate parties. Entered patient insurance, demographic and health information into software and confirmed records.

Set up patient charts and documented information in various company Experience

software.

Assigned patients to diagnosis-related groups using appropriate computer software.

Safeguarded medical records to maintain patient confidentiality. Released information to persons or agencies according to regulations. Verified record copies before handing each over to check for and remove unnecessary details.

Demonstrated leadership by making improvements to work processes and helping to train others.

Embracing Arms Jackson, Ga

Resident counselor

03/2014 - 08/2015

Care and Counseling for teenage Boys in a group home. Upson Regional Medical Center Call Center

Thomaston, GA

Team Lead

06/2009 - 01/2014

Care for clients by releasing medical records information High Volume in office call center and front desk medical record filing.Processing medical records and inbound and outbound High volume Calls

Mail and emailing records electronically

EMR used were Allscripts, NexGen, Epic

Discovered Warner Robins ga

08/2009 - 04/2011

Scheduled appointments, take patients to the doctors visits and out on outings

Medical records and medication administration

Lift and wheelchair experience

Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.

Barnesville, Ga

Server/kitchen

08/2009 - 12/2010

Restaurant kitchen prep, PCA-Patient

Care Assistant

02/2009 - 05/2010

Scheduled appointments, take patients to the doctors visits and out on outings

Medical records and medication administration

Lift and wheelchair experience.

Retail-cashier

06/2006 - 08/2007

Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner

Retail/layaway and cashier

Barnesville, Ga

Mentor

04/2011

Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner

MR males behavior problems

Take patients to doctors appointments, medication administration, and medical records

University Of Phoenix Savannah, Ga

Bachelor's degree in Administration

12/2014

University Of Phoenix Savannah, Ga

Associates Degree in Administration Medical Records, Of Arts Education and Training

01/2011

Coursework in Healthcare Administration, Health Information Administration, and Healthcare Management long term care



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