Recovery Specialist Clerk

JENNIFER ROBINSON

OBJECTIVE

To work for a company where advancement and compensation are based on hard work and a willingness to accomplish new tasks.

EXPERIENCE

**/** – Present EAN Holdings

Recovery Specialist, Damage Recovery Unit

In the Recovery Specialist role, I am responsible for taking steps to help ERAC recover money for the damages caused to its vehicles. This includes reviewing all claim details, gathering relevant information such as police reports, insurance information, etc, negotiating settlements, as well as occasionally closing claims for various reasons or referring to collections. 01/14 – Present Key Personnel

Financial Aid Counselor / Payroll Clerk

Two different assignments. Assignment one was in Financial Aid for a local trade school as a counselor to students who have completed their first 6 months. Performed all similar FA duties as in previous positions. In the Payroll/Billing Clerk position, my duties include weekly billing and payroll for an employee base of 60+ employees. Maintain employee and equipment records regarding maintenance, equipment issued, etc. 06/13 – 01/14 Tulsa Welding School

Financial Aid Representative

Worked with students to ensure their financial aid was completed and processed in a timely manner. Main- tained student accounts, worked weekly and monthly reports. Managed phone calls, e-mails and student appointments on a daily basis.

10/12 – 06/13 Blue Cross Blue Shield / Kelly Services Member Service Advisor

Handled inbound calls from primary service providers to advise on authorizations for services rendered. Occasionally fielded calls from members regarding authorizations. Worked with a core specialty group beyond regular policy holders.

08/11 – 06/12 Community Care College

Financial Aid Representative

Worked with a student base to ensure that their financial aid was completed and processed in a timely manner. Maintained student accounts and performed daily duties such as working reports, handling phone calls, student appointments, e-mails, etc.

04/07 – 08/10 University of Phoenix

Financial Aid Representative

Worked with a student base to ensure that their financial aid was completed and processed in a timely manner. Maintained student accounts and performed daily duties such as working reports, handling phone calls, student appointments, e-mails, etc.

EDUCATION

University of Phoenix

BSCJA/Criminal Justice

University of Phoenix

Masters in Business Administration

PHONE 918-***-**** E-MAIL ********.********@***.*** 2906 S Juniper Ave • BrokenArrow, OK. 74012

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