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Service Representative Customer

Location:
Brackenridge, PA, 15014
Salary:
$20
Posted:
October 28, 2022

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Resume:

CYNTHIA M. SCOTT

PROFESSIONAL SUMMARY

Hard working, natural leader, detail-oriented individual with 7 years of experience in Quality System Procedure and Matrix Pre-Sterile. Manufacturing Specialist rotations

Effective Leadership,and teamwork skills

Trainer and Yellow Belt cerified

Adherence to FDA Quality and Safety guidelines and practices I Strive for continuous improvement

Cross-Functional skills, SAL operator

Proficient in plant automated Operations, computer knowledge, HSE core compliance, and Sample Testing

EXPERIENCE

Bayer Pharmaceuticals Saxonburg, PA

PRE-STERILE/OPERATOR /TEAM LEAD 03/2013 - Present

Stop or reset machines when malfunctions occur, clear machine jams, and report malfunctions to a supervisor. Remove finished packaged items from machine and separate rejected item. Lead team of 10 or more during quality control inspections. Maintained an orderly and efficient boxing room with up to 4 people on one line. Set production records. Setting a production record. Led team of 4 assemblers on Sal machines and directed maintenance technicians as needed. Powered production output by maintain a consistent supply of syringes for downstream manufacturing lines. Preformed LOTO procedures in compliance with HSE. Perform visual inspections of finished products. Calibrate, validate, or maintain laboratory equipment. Identify and troubleshoot equipment problems. Compile laboratory test data and perform appropriate analyses. Complete documentation needed to support testing procedures, including SAP data systems, equipment logbooks and FDA sample documention Batch forms.

Usps Warrendale, PA

MAIL CLERK/HANDLER 12/2012 - 03/2013

Responsible for handling and sorting mail at the United States Post Office. Adt Southfield, MI

CUSTOMER SERVICE & SALES 10/2006 - 11/2009

Lead Sales team in office and exterior sales. Provided skills to customers setting installation dates also saving sales. Implemented task areas. Handled money and sales orders. File documents and complete spreadsheets.Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Prepare documentation for contracts, transactions, or regulatory compliance. Discuss goods or services information with customers or patrons Negotiate prices or other sales terms.

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CONTACT

ads780@r.postjobfree.com

724-***-****

724-***-****(mobile)

Brackenridge, PA

EDUCATION

Vocational/Technical Certificate

Detroit Business Institute

12/1996 - 06/1997

High school graduate or

equivalency certificate (GED)

Lincoln High School

09/1993 - 06/1997

SKILLS

• Customer Service

• Detail-Oriented

• Quailty inspection

• Production

• Machine Operator

• Assembly

• Microsoft Office

• Matrix systems

• Qualified Trainer

• Leadership

• Audit Preparedness

• FDA Compliance

• GMP

• GDP

• Sales

• Caliper measurements

CYNTHIA M. SCOTT

Monitor market conditions or trends.

Related occupations

Maintain records of sales or other business transactions. Related occupations

Sell products or services.

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Prepare financial documents, reports, or budgets.

Georgian East St.clairshores, MI

CERTIFIED NURSE ASSANTANT 01/1996 - 09/2000

Assisted residents in activities of daily living. Took vital signs. Pro formed range of motion. Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine. Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet. Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses. Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, and standing, walking, or exercising. Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff. Developing constructive and cooperative working relationships with others, and maintaining them over time.

CYNTHIA M. SCOTT

REFERENCES

Name: Sharon Mickey

Job Title: Patient Service Representative

Years Known: 2

Day Phone: 724-***-****

Email:

Name: Amanda George

Years Known: 4

Day Phone: 724-***-****

Email: ads780@r.postjobfree.com

Name: Laura M

Job Title: Assembler

Years Known: 9

Day Phone: 724-***-****

Email: ads780@r.postjobfree.com



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