Florance Newcomb
Portage, IN *****
*******@*****.***
Organized, goal-oriented, team player seeking a position in an established medical office supporting physicians, nurses, and other medical staff to facilitate patient care. Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Occ.Health Tech
Franciscan Health Michigan City - Valparaiso, IN
November 2018 to October 2022
I work in a fast paced environment, we have different level of services that we offer patients who come in. The facility offers sick visits, wellness checks, work injuries, physicals, UDS, breath alcohol, lab draws. I have knowledge in assisting the clinical manager in ordering, stocking and basic everyday clinical task. I have knowledge in Epic and Agility. I do communicate with companies about services being requested, and labs about certain issues that may come up. I also have knowledge in organizing and making sure all clinical paperwork is where it needs to be and saved and organized properly. Knowledge in company protocols
• Front desk responsibilities included greeting clients and patients
• Read results and diagnose calibration, technical and equipment issues
• Prepared patients for procedures
• performed basic preventative repairs, including daily calibrations of the Respirator Fit Testing and the Pulmonary Fit Machine, and also the Audio Machine.
• Responsible for troubleshooting E-Screen and Form Fox Registered Medical Assistant
Lakeshore Bone & Joint Institute - Chesterton, IN
January 2015 to November 2018
Charting, triage
Prior authorizations
DME/DJO
Billing/Coding
Maintain and set up patient rooms
Maintain fast, efficient professional pace
Wound cleaning
Suture/ Staple removal
Casting/ Bracing/ Splinting
Drawing up injections
Answering multiple e-mails/ phone calls
Patient and family education
EHR/ Microsoft training
Stocking/Ordering
Sterile procedure set up
Front Desk Receptionist
Dollar Inn/ Rodeway Inn - Hobart, IN
March 2012 to December 2014
Front desk phone calls
Front desk log books
Front desk computer system
Laundry
Checking guests in and out
Stocking/Ordering
Day flow charts
Start of day cash drawer/End of shift cash drawer
Housekeeping
Associate Manager
Big Lots - Portage, IN
August 2008 to April 2011
• Direction of Associates, Unloading Truck, Helped with Payroll.
• Merchandising, Invoice, Cash office responsibilities, Vendors.
• Communication with home office, Customer Service Associates, Register. Hourly Supervisor
Walmart - Reynoldsburg, OH
September 1997 to December 2007
able to rise sales to the top 2 position in furniture sales
• Being able to decrease shrink dollars in a high theft area by $14,000.
• Friendly with customers, and them coming back to shop due to my reliability. Department Manager
Walmart - Portage, IN
January 1997 to December 1999
• POS, Merchandising, Ordering Merchandise.
• Planograms, Giving Directions to associates on task.
• Customer Service, Communication with management along with venders. Education
Medical Assisting in Healthcare
Everest College - Merrillville, IN
February 2014 to January 2015
Thomas A Edison Jr-Sr High School - Lake Station, IN, US August 1990 to January 1991
Portage High School - Portage, IN, US
1988 to 1990
Skills
• Charting, calm and level headed under duress, medical terminology knowledge, management skills, billing/coding, scheduling appointments, maintain and set up patient rooms, preparing cortisone injections, wound care/ cleaning, post- op appointments, prior authorizations, answering multiple e- mails/ phone lines, patient and family education (7 years)
• Phlebotomy (4 years)
• Patient Care (7 years)
• Vital Signs (7 years)
• EMR Systems (7 years)
• Triage (7 years)
• Epic (4 years)
• Venipuncture (4 years)
• Clerical Experience (7 years)
• Laboratory Experience (4 years)
Certifications and Licenses
RMA
BSL
TB Certificate
NIOSH
UDS/BAT/Hair/ Oral Collections