Lilia Guillen
Modesto, CA
***********@*****.***
Skills
● Management
● Training Facilitator
● Bilingual - Spanish and English
● Money management
● Positive oral communication
Experience
March 2015 - June 2022
Chick-fil-A Monterey, San Jose- Backhouse Manager
● Responsible for overseeing all aspects of restaurant kitchen operations
● Hire, train, and manage personnel while working closely with the GM manager
● Ensures that cashiers follow cash handling procedures at all times.
● Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
● Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
October 2009- March 2014
Marina Foods Grocery Store, San Jose - Cashier
● Greet customers when entering or leaving the store
● Manage transactions with customers using cash registers
● Collect payments whether in cash or credit
Education
June 2001
Oak Grove High School, San Jose- High School Diploma Two year general education at San Jose City College