Customer service, active listings, good communication skills

Curriculum Vitae

Name : ELANGWE PHILIPA NGUNDE

Date of birth : 19-10-1997

Nationality : Cameroon

Visa status : Tourist

Cell Number : +971*********

Address: Abu hail. Dubai

Email : **************@*****.***

POSITION APPLYING: CLEANER

CAREER OBJECTIVE:

A dynamic smart and interactive young lady with a sound professional background and a wealth of experience in customer service and a good understanding of costumer’s needs seeking for placement in any collaborative and challenging environment where integrity and corporate governance are highly valued with the objective to improve my career and support the organization to achieve its goals. Overview:

A result oriented self-starter, efficient and effective communicator, problem solver, with ability to focus on solutions. WORKING EXPERIENCE:

Hotel Barcelona, Douala, Cameroon (2018 to 2020)

Position: CLEANER

RESPONSIBILITIES:

• Cleaning building floors by sweeping, mopping, scrubbing or vacuuming them.

• Gather and empty trash.

• Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.

• Move furniture, equipment and supplies.

• Dust all lamp shades and bulbs.

• Dust all ceiling and wall extraction fans.

• Wet-wipe window ledges.

ORGANIZATIONAL AND PERSONAL SKILLS:

• Practically oriented.

• Innovative with good analytical skills, loyalty, faithful, obedient, willing to work under pressure.

• Good aptitude for team work.

• Always willing to learn and adapt very fast.

• Can conveniently work with people from multicultural background.

• Very good communication skills and good in human relationships, enthusiastic, and have excellent customer service skills.

TECHNICAL SKILLS:

• Computer literate

• In depth knowledge of Microsoft word, Excel, Internet.

• Internet & E-mail

EDUCATIONALBACKGROUND:

High school diploma

LANGUAGE PROFICIENCY:

LANGUAGES: Fluent in English and intermediate in French HOBBIES: Singing, Traveling, Reading, participating in community development, Picnics, listening to music.

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