English Teacher Customer Service
Resume:
P.O.BOX MD ***, MADINA ACCRA
PHONE +*** (0-203******/024******* • E-MAIL ***********@*****.***
MRS.RAMAEL EKUA DARKO
PERSONAL INFORMATION
PROFESSION JOURNALIST, TEACHER,SOCIAL WORKER
DATE OF BIRTH 7th FEBRUARY, 1979
PLACE OF BIRTH SEKONDI
LANGUAGES FRENCH, ENGLISH,TWI,
FANTE,
PROFILE
MRS. RAMAEL EKUA DARKO IS A RESULT ORIENTED INDIVIDUAL WITH FRENCH AND ENGLISH BACKGROUND AND HAS TO HER CREDIT EXPERIENCE IN JOUNRNALISM, TEACHING, TRAINING CHILDREN, CUSTOMER SERVICE AND TRANSLATION. HER WORK RECORD AND ADVANCEMENT ARE AS FOLLOWS:
EDUCATION
2022-TO DATE UNIVERSITY OF EDUCATION,WINNEBA:
MPHIL COMMUNICATION AND MEDIA STUDIES
2018-2020 UNIVERSITY OF EDUCATION,WINNEBA
M/A COMMUNICATIONS AND MEDIA STUDIES
2000-2005 UNIVERSITY OF CAPE COAST
BACHELOR Of EDUCATION
(ARTS- FRENCH & ENGLISH)
2003-2004VILLAGE DU BENIN (LOME, TOGO)
2003-2004LE DIPLOME DU 2ND DEGREE
1996-1998 S.S.C.E - FIJAI SECONDARY SCHOOL
WORK EXPERIENCE
2008 – VODAFONE FOUNDATION
SELECTED TO TAKE A PROJECT AT ABOKOBI
APRIL 2008
GHANA TELECOM
(TRAINING PROGRAMME ON FEELINGS)
PROBLEM SOLVING
ENSURING CUSTOMER SACTISFACTION
TEAMWORK
CONTROLING ONCE FEELINGS
JUNE 2008
ELECTRICITY COMPANY OF GHANA
PROBLEM SOLVING
ENSURING CUSTOMER SACTISFACTION
TEAMWORK
MAY 2007
ERNST & YOUNGMAY 2007 TEAMBUILDING TRAINING BY ENRST AND YOUNG
TOPICS TREATED
17 LAWS OF TEAM BUILDING
DIFFICULTIES FACING TEAMS
CRITERIA FOR EFFECTIVE TEAMS
APPROPRIATE LEADERSHIP
oINDIVIDUAL DEVELOPMENT
oGOOD COMMUNICATION
oSUPPORT AND TRUST
oCO-OPERATION AND CONSTRUCTIVE CONFLICT
oOPENNESS AND CONFRONTATION
oSOUND PROCEDURES AND
oCLEAR OBJECTIVE AND AGREED GOAL
THE DIFFERENCE BETWEEN A GROUP AND A TEAM
NOV-DEC. 2007
GHANA TELECOM CARE 4U (EXCHANGE PROGRAMME)
CUSTOMER CARE
BRAODBAND ISSUES
FIXED NETWORK
ONETOUCH
MARCH 2006-30 DEC.2010
CUSTOMER SERVICE REP.- VODAFONE CALL CENTER
TEAMWORK
PROBLEM SOLVING
TRANSLATION
ENSURING CUSTOMER SACTISFACTION
DATA INPUT
TELEMARKETING
MARCH 2012 TO DATE
FRENCH AND ENGLISH TEACHER
LESSON PREPARATION AND PRESENTATION
MARKING EXERCISE
ENCOURAGING STUDENTS TO STUDY
ENSURING DISCIPLINE AMONG STUDENTS
FLORA MARIA SCHOOL,POKUASE-(2011-2013)
ASOFAN M/A JHS 2-ASOFAN-(2012-2016)
MACASHELEY JHS-ASOFAN-(2014-2015)
ASHONGMAN M/AJHS2, ASHONGMAN(2016-2022)
ASHONGMANM/A JHS, ASHONGMAN(2016 -2022)
PAPAO PRESBYTERIAN JHS(2022-TO DATE)
LECTUTRER-ACADEMIC CITY UNIVERSITY COLLEGE(2020-TO DATE)
ACTS MISSIONS SCHOOL,HAASTO
IMMANUEL PRESBY A JHS,MADINA (2016 TO DATE)
IMMANUEL PRESBY B JHS, MADINA (2016 TO DATE)
BETHEL DAY CARE, MADINA.
NOV. 2005-JULY 2006
NATIONAL SERVICE (G.ES. - HEADQUATERS. )
SECRETARIAL DUTIES
OFFICE MANAGEMENT
JAN.2005-FEB.2005
ENGLISH TEACHER (ACADEMY OF CHRIST THE KING SCH.)
LESSON PREPARATION AND PRESENTATION
MARKING EXERCISE
ENCOURAGING STUDENTS TO STUDY
ENSURING DISCIPLINE AMONG STUDENTS
JANUARY 2003-AUGUST 2003
COMMUNICATION OFFICER-(BENIN/TOGO)
TRANSLATE FROM FRENCH TO ENGLISH
TRANSLATE FROM ENLISH TO FRENCH
ORGANIZE AND MANAGE PRESS EVENTS
ARRANGE FOR INTERVIEWS
SEP. 2002-SEP.2003
GHAFES SECRETARY (U.C.C. –OGUA HALL)
ORGANIZING MEETINGS
ORGANIZING TRAINING PROGRAMS FOR MEMBERS
INTERVIEW PROSPECTIVE COMMITTEE MEMBERS
SEP. 2002-SEP.2003
BROADCASTER (U.C.C. – RADIO VALCO)
INTERVIEW PROSPECTIVE COMMITTEE MEMBERS
ORGANISING PROGRAMMES FOR THE PUBLIC
(FREE HEALTH SERVICE)
VOLUNTEER EXPERIENCE
OCTOBER2019 TO DATE:MEMBER,DISTRICT EVANGELISM JANUARY 2020 TO DATE:MEMBER,HOME AND URBAN MISSIONS EPMWC(THE CHURCHOF PENTECOST)
CO-ORDINATING MEMBER,EVNGELISM,EPMWC{CHURCH OF PENTECT}
2018 TO DATE:S.U PATRON,ASHONGMAN M/A CLUSTER OF SCHOOLS
SEP 2016 TO DATE
GIRL CHILD CO.ORDINATOR,ASHONGMAN M/A JHS
DEC. 20005
NATIONAL HEALTH INSURANCE SCHEME
COMMERCIAL SEX WORKER –ON GOING
STREET CHILDREN AND PORTERS-ON GOING
DRUG ADDICTS-ON GOING
REGISTRATION OFFICER
COMPASSION INTERNATIONAL GHANA (VODAFON WORLD OF DIFFERENCE PROGRAMME AUGUST-DEC.2009
2006-2007
ASSEMBLIES OF GOD CHURCH (PRAISE CENTRE)
CHILDREN’S MOVEMENT
DISTRICT LEADER
2002-DATE
CHILD EVANGELISM FELLOWSHIP (GHANA )
CHILD EVANGELIST
LEADERSHIP QUALITIES
STRONG ANALYTICAL AND PROBLEM SOLVING SKILLS
EXCELLENT ORGANIZING AND COORDINATING SKILLS
EFFECTIVE WRITTEN AND SPOKEN COMMUNICATION SKILLS
GOOD LISTENER
COMPUTER LITERACY
MS. WORD, EXCEL, WINDOWS.
OTHER ABILITIES
WORKING WITH LITTLE OR NO SUPERVISION
WORKING FOR LONG HOURS INCLUDING WEEKENDS
GOOD LEADERSHIP SKILLS
REFREESS
1PASTOR JUSTICE DARKWAH
SENIOR PASTOR, PRAISE CENTRE A/G
ACCRA
2 MADAM SOPHIA TSIDI
HEADTEACHER OF PAPAO PRESBY JHS
ASHONGMANG, ACCRA
3. MR BERNARD YEBOAH
PENTECOST SCHOOL,
MADINA-ACCRA
E.P.M.W.C
P. O. BOX MD 908,
MADINA-ACCRA.
24TH OCTOBER, 2022.
THE HUMAN RESOURCE MANAGER,
FAO,
ACCRA, GHANA.
DEAR SIR/MADAM
SENIOR REGIONAL RESILIENCE OFFICER
My name is Ramael Ekua Darko.I am a forty-three years old and a graduate with MA in Communication and Media Studies from University of Education, Winneba. Again, I have Bachelor of Education (Arts) French and English from the University of Cape Coast. I also possess Diplome du 2nd Degree from Village du Benin in Togo.Currently I am pursuing MPhil. Communication in Media studies at University of Education Winneba. I am married with three children and a Christian.
I have a high sense of professionalism, integrity, passion for excellence, honesty, creativity and a track record of performance.
I had my National Service Program at Ghana Education Service.-Headquarters in Accra. I worked with Ghana Telecom/ Vodafone Ghana. I taught French in several Private and Government Schools in the Ga West Municipal Assembly. Currently, I teach French at Papao Presbyterian Basic School in the Ga East Municipal Assembly and Lectures at Academic City University in Accra. Moreover, I seek to the welfare and development of Commercial sex workers, Street Children and Drug Addict in Madina. I believe I would be able to work efficiently to achieving the goals of the organization if I am given the opportunity.
I would be grateful if my application would be given due consideration. Thank you.
Yours faithfully,
Ramael Ekua Darko
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