Customer Service Receptionist
Resume:
Ferdous Khan
Huntington Station
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Receptionist
Atria Senior Living - New York, NY
December 2020 to Present
Receives, sorts, and routes mail, and maintains and routes publications. • Distributes written communication, accepts and signs for deliveries (mail, prescriptions, etc.). • Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes. • Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary. • Performs other clerical duties as needed, such as filing, photocopying, and collating. Cashier/Customer Service
Rite Aid - Huntington Station, NY
September 2018 to February 2020
• Assist customers with returns, purchasing, and providing product information over the phone
• Ability to handle difficult customers
• Give accurate and appropriate information to answer questions, troubleshoot issues, and resolve complaints
Education
Bachelors of Science in Criminal Justice in Criminal Justice John Jay College of Criminal Justice - New York, NY December 2019
Associates of Science in Criminal Justice in Criminal Justice LaGuardia Community College - Long Island City, NY June 2016
Skills
• Powerpoint, proficient in Microsoft Word, Excel (3 years)
• English
• Hindi
• Proficient in Microsoft Word & Powerpoint
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