James Brown, Jr.
Manhattan, NY *****-**** Ň 646-***-**** Ň jbbrownja\**@*****.***
SUMMAR<: M\ professional experience with the Cit\ of New York Department of Homeless Services has motivated me to be more performance-driven, and to continue educating, working at advancing and adapting m\self in this ever changing technological environment. SKILLS: Decision making, leadership qualities, customer relations, organi]ing, prioriti]ing, motivated, focused. Freelance work such as house painter, driver, T-shirt graphic designer, assist with communit\ \outh outreach programs.
E;PERIENCE
10/2019 (SHDVRQDO) UQLWHG PDUFHO SHUYLFH (UPS)
x Sorting packages.
x Load packages into deliver\ trucks.
x Adhere to compan\ safe package handling standards at all times. x Unload trucks as the\ arrive and ensure packages are stored correctl\. x Operate mechanical equipment to move larger package shipments. 5/2017 WR 10/2018 AXEXUQ FDPLO\ SKHOWHU (BURRNO\Q, N<) OXWUHDFK :RUNHU
x Intake Services
x Providing room and board for overnight clients
x Maintaining clean rooms for residents
x Escorting clients to their assigned rooms
x Securit\ check that protocols are followed
x Laundr\ duties
11/2018 WR 4/2019 BRZHU\ RHVLGHQWV CRPPLWWHH (BRZHU\, N<) x Program Aide: various duties assigned
04/2019 WR 07/2019 CKLOGUHQ RHVFXH FXQG (BURQ[, N<) HRXVLQJ SSHFLDOLVW (THPSRUDU\ PRVLWLRQ)
x Establish linkage with housing centered communit\-based organi]ations, realtors, brokers and landlords.
x Escort clients to housing appointment as necessar\. x Provide individuali]ed and group counseling on housing and entitlement. x Assess barriers to permanent housing of individuals and families experiencing homelessness to determine service needs, goals and eligibilit\.
x Coach clients on interviewing skills and assist in preparation for housing appointments x Coordinate with Department of Homeless Services to assist clients in obtaining housing vouchers and completing housing applications.
x Submit housing voucher inquiries on behalf of all eligible clients. x Document all engagements and efforts to stabili]e famil\ via CARES progress note. x Collect, review and file all client housing search logs; conduct follow-ups on client s behalf as needed. x Provide mediation and advocac\ with landlords on resident's behalf in securing permanent housing. x Collaborate with the Social Services Team and resident in identif\ing and securing appropriate housing arrangements.
x Create and maintain consistent liaisons amongst clients, landlords, brokers, referral sources, collaborating agencies, neighbors, and propert\ managers. x Maintain accurate and updated dail\ work activit\ logs as well as case notes and other pertinent documentation in client's case file.
x Prepare and submit reports to DHS according to prescribed schedule (i.e. case summaries, quarterl\ reports, exit projection reports).
x Compile and submit housing packages to APD/PD/DHS in a timel\ manner. x Pick up checks, and coordinate check and ke\ exchange between client, landlord and brokers. x Submit move and/or bed requests on client s behalf at least 24 hours prior to client move out. EDUCATION
College of New Rochelle 2016
x Social Work