Customer Service Assistant Manager

LAKEITHA KIRKLAND

**** ******** ***** **, ******* Station 77845 · 254-***-****

*********@*****.***

I would like to find a position where I am able to utilize my excellent customer service skills and the experience I gained over the years.

EXPERIENCE

ASSISTANT MANAGER – SEPTEMBER 2014 – AUGUST 2015

STORE MANAGER – AUGUST 2015 – JANUARY 2022

FOOTLOCKER

• Opening and closing the store

• Efficient scheduling

• Managing multiple staff members

• Interviews and hiring

• Controlled shrink

• Customer service

• Effectively turning a bad customer experience into a good one

• Maintaining good team morale

EDUCATION

MAY 2018

DIPLOMA, TEMPLE HIGH SCHOOL

AWARDS

• Best shrink for the year of 2019 in the district

• Manager of the year for the district in 2019

• Exceeding the customers expectations of the year 2020 for the district REFERENCES

Upon request

Contact this candidate