Customer Service Call Center
Resume:
PROFILE
Searching for a call center role that enables
me to think out of the box and leverages my
creative problem-solving skills to delight
customers and increase customer
satisfaction.
CONTACT
PHONE:
EMAIL:@gmail.com
Address:
SKILLS I
Problem-solving skills
Organizational skills
Time management skills
Computer skills
Multitasking skills
WORK EXPERIENCE
GDCC: Although I have minimal entry-level experiencing with automated phone support my last role helped me improve my communication techniques, because it helped me help customer identified their issues and help them find a solution. I would love the opportunity to develop further in this role.
March 2017- Fev 2018
TDD: I help customer creating their accounts, troubleshooting, help them to find out better resolution to their concerns. Feb 2018- April 2019
LiveOps-Customer Service: Customer Service, Remote I was a customer agent working for Victoria Secret, I was responsible to help customers regarding exchange, placing order, and more. Oct 2019- Sept 2020
VCC Communication: Assisted the customer scheduling their covid 19 vaccination for either first or second dose, reschedule or cancel appointment.
Oct 2020- July 2022
SKILLS II
Communication.
Collaboration.
Accounting.
Active Listening.
Adaptability.
Negotiation.
Conflict Resolution.
Empathy.
Customer Service.
PROFILE
Searching for a call center role
that enables me to think out of
the box and leverages my
creative problem-solving skills
to delight customers and
increase customer satisfaction.
CONTACT:
PHONE: 726-***-****
EMAIL: ***********@*****.***
ADDRESS: 29 CROSSING CIR APT
BEACH, FL 33435-2186
SUMMARY
Customer service professional
with several years of
demonstrated excellent in
achieving company goals and
successfully assisting
customers.
Strong issue solver with the
multitasking ability to handle
several customer needs with
ease.
EDUCATION
College of health- Orlando, fl
Feb. 2015 - Dec. 2018
LANGUAGE
English
Spanish
French
SERGE GREGORY EXANTUS
Contact this candidate