Virtual Assistant Production Manager
Resume:
MIGUEL VERA
**** ****** *** ****** ****, CA *****
*************@*****.***
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OBJECTIVE
To land a job at a business and be positioned as an associate. Where I can learn and help to become a valu- able member of the group. I will utilize my knowledge and passion of communication and fast learning to assist in any given task.
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SKILLS & ABILITIES
Self-motivated, willing to learn, bilingual and have a quick understanding of direction. A team player with great organizational skills, flexible, with the ability to multi-task.
" Dependable
" Open minded
" Flexible and adaptable
" Approachable
" Motivated
" Amateur understanding of CSS and HTML
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EMPLOYMENT
Starface Remote
Virtual Assistant 11/2017 - 07/2018
My duties included: Fulfilling customer orders, replying to customer emails with empathy and professional- ism, copywriting, delivering great communication, helping with ad campaign angles, helping with landing pages, outsourcing content, staying up to date with tasks on Trello, handling customer chargebacks. Miracle Made Remote
Virtual Assistant 07/2018 - 03/2021
My duties included: Providing feedback with customer questions or reports, fulfilling hundreds of orders, speaking to suppliers about stock, handling chargebacks, creating variants for the website, helping with copywriting the landing pages on Shopify, completing trivial tasks from my employer, validating trends on the internet/trend stacking, delivering market research. Solo Stove Remote
CS Representative 04/2021 - Present
My duties include: Address each customer in a warm, professional manner via email, assist customers with placement of orders, returns, replacements, parts, refunds/exchanges and other clerical office duties, follow up on existing issues and keep customers updated on the status of their orders, resolve customer com- plaints/issues, work with the warehouse to ensure orders are shipped out in a timely manner. CREATIVE INTERESTS
Prime Century Collective Los Angeles, CA
Chief Executive, Production Manager 11/2016 - 06/2019 My duties included: Organizing photoshoots for the brand, actively marketing the webpage, managing exhi- bitions/junkets/events around the local LA community, becoming a great pioneer/communicator to reach audiences, networking, budgeting for merchandise, note taking for meetings. CAREER INTERESTS
E-Commerce/ Digital Marketing Studio City, CA
Tech, Marketing 05/2020 - Present
My duties include: Creating general or one product stores, adding variants to the specific categories within the website, finding winning products, creating branded social media accounts, running paid campaigns through Facebook/TikTok/Instagram for marketing purposes, fulfilling orders, outsourcing, etc.
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EDUCATION Burbank, CA
Burbank High School Graduate
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