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Service Delivery Assistant Manager

Location:
Woodland Hills, CA
Posted:
October 24, 2022

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Resume:

Syed Naqvi

Canoga Park, CA *****

ads54i@r.postjobfree.com

747-***-****

Experienced Trade Officer with a demonstrated history of working in the banking industry. Skilled in Negotiation, Business Planning,

Analytical Skills, Fixed Assets, and Microsoft Word. Strong operations professional with a MBA focused in Marketing and

Management from Mohammad Ali jinnah University.

Work Experience

Manager

HBL - Habib Bank Limited

August 2021 to August 2022

(1 year 1 month)

Processing of letter of credit’s, Amendments, Bank contract on Habib Bank System

Reconciliation of Outstanding Lc’s with branch on monthly basis Perform any additional task/assignment as and when assigned to me Ensure to perform complete task/roles for which I nominated as back up Follow up with branches for resolve of outstanding issues within a turnaround time Trade Officer

MCB Bank Limited

July 2017 to August 2021

(4 years 2 months)

- Checking and processing of open account cases and advance payment request, collections and documentary credit payment

- Creation of SWIFT messages and uploading on SWIFT system.

- L/C and contract payment (PAD lodge, PAD retire, Acceptance lodge, Acceptance payment, Advance payment)

- Proper checking and scrutiny of requests scanned by branches.

- Responding queries of branches on daily basis.

- Follow up with branches for resolve of outstanding issues within a turnaround time.

- Perform any additional projects/assignment as and when assigned to me

- Ensure to perform complete task/roles for which I nominated as back up Trade Officer

Bank AL Habib Limited - Karachi

March 2015 to June 2017

Creation of letter of credit’s, Amendments (Malaysia, Bahrain, EPZ and Islamic Banking Branches) on Swift system

Processing of letter of credit’s, Amendments, Bank contract, Lc’s reversal on Bank Al Habib System

Reconciliation of Outstanding Lc’s with branch on monthly basis Perform any additional task/assignment as and when assigned to me Ensure to perform complete task/roles for which I nominated as back up Follow up with branches for resolve of outstanding issues within a turnaround time Assistant Manager

Speedy Enterprises - Karachi

June 2011 to February 2015

Maintaining and developing relationships with existing customers to ensure timely and efficient service delivery.

Prepare detailed business analyses and competitors profile. Manage and control service delivery processes.

Analyze end to end service delivery process and implement changes where required. Manage import processes in a cost effective and efficient way. Ensure compliance of all regulatory rules and regulations.. Initiate meetings with potential customers to increase customer base and overall business. Any other task assigned by management.

Accounts and Admin Officer

Global Business Linkers

March 2010 to June 2011

(1 year 4 months)

Manage and control overall financial and admin.

Establishing, implementing and managing departmental cases Manage contracts and resolve commercial conflicts. Company profit & loss Summary

Internal control mechanism

Control business cash flow by managing receipts and payments Petty cash

Maintaining all the ledger

Internship

National Bank of Pakistan - Karachi

March 2008 to May 2008

• Account opening

• Issuance of cheque books

• Maintain records

• Book keeping

• Customer relationship

Student Counselor

Agakhan higher secondary school - Karachi

March 2007 to September 2007

Current affair

Maintain Student's record

Alumni records

Education

MBA in Marketing and Management

Mohammad Ali Jinnah University

Bachelor's degree

Karachi University

Skills

• accountancy

• banking

• bookkeeping

• c

• cash flow

• contract management

• credit

• delivery

• financial

• ledger

• Analysis Skills

• Budgeting

• Profit & Loss

• Microsoft Outlook

• Communication skills

• Customer service

Links

linkedin.com/in/syed-farhan-ali-naqvi-96260037



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