Crisis Counselor Health Screener
Resume:
Walter Charczenko
Montague, NJ *****
*******@*****.***
Professional Summary
Knowledgeable and compassionate Crisis Counselor with 35 years of experience, valid Mental Health Screener certification and over 15 hours of training in field every two years. Expertise helping with suicidal and homicidal crises. Proficient in both telephone and text support.
Expert in crisis handling, alliance building and service screening. Good communication, conflict management and multitasking abilities. Highly motivated and enthusiastic about helping people in need.
Experienced crisis response professional knowledgeable about strategies for reintroducing calm to emotionally-charged crisis situations. Skilled in reflective listening, relationship-building and collaborative problem-solving. Dedicated to offering meaningful assistance and influencing callers.
Familiar with handling up to 10 inbound calls per day,(worked primarily night shift). Attentive to specific caller needs, providing catered responses to individual situations. Strengths in documentation, needs assessment and resource coordination.
Skills
Text support
Hotline management
Reflective listening
Crisis handling
Suicide prevention
Service screening
Work History
Newton Medical Center Newton, NJ
Crisis Clinician
Evaluated risk to client or others by gathering information and conducting assessments.
Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
Documented risk to each client and context of concerns.
Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
Counseled and helped to stabilize consumers and caregivers in crisis situations.
Conversed with individuals in crisis which called or texted hotline for assistance.
Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Delivered client assessments for those struggling with addiction or relationship issues and implemented strategies based on client needs.
Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
Offered and documented treatment consent forms in patient health records.
Applied array of different methodologies to assist patients with therapy.
Encouraged patients to discuss experiences in group and individual settings.
Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
Completed one-on-one counseling with broad range of clients suffering from Type and Type diseases and issues.
Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
Education
August 1973 Seton Hall University South Orange, NJ
Bachelor Of Arts Counseling Psychology
March 1971 Academy of Scientific Hypnosis Westfield,NJ
Certificate Scientific Hypnosis
Certifications
Mental Health Screener, Newton Medical Center- Last re-certified June 202
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