Front Desk Customer Service

IS

ISIS SHAHEED

*************@*****.*** 803-***-**** West Columbia, SC 29169

Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems. Strong Organizational Skills

Appointment Scheduling

Administrative Support

Customer Service

Fast Learner

HIPAA Guidelines

Creek Side Restaurant Lexington, SC

Manager's Assistant

06/2019 - Current

Maintained records through timely updates to employee and other files. Assigned tasks to associates to fit skill level and maximize team performance.

Organized schedules, workflows and shift coverage to meet expected business demands.

Starks Pediatrics Charlotte, NC

Medical Receptionist

06/2018 - 05/2019

Checked patients in and out for appointments and collected co-payments. Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files. Answered multi-line phone system and directed callers to requested personnel and departments.

Protected patients by observing strict HIPAA guidelines. Brookland-Cayce Senior High School Cayce, SC

05/2018

Consistently maintained high customer satisfaction ratings. Recognized as Employee of the month for outstanding performance and team contributions. Achieved recognition by management for friendly and responsive service. Summary

Skills

Experience

Education and Training

Accomplishments

Contact this candidate