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Customer Service Representative

Location:
Las Vegas, NV
Posted:
October 19, 2022

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Resume:

**** ***** ****** ****

Las Vegas, NV *****

725-***-****

ads3oy@r.postjobfree.com

Adriana M. Bryant

Objective To obtain employment for a company with advancement opportunities. Education

[2004] Metropolitan College Albuquerque, NM

Associates Degree/ Paralegal Studies

Graduated top of my class 4.0 gpa w/honors

[2015] Central New Mexico CC Albuquerque, NM

Psychology UNM Transfer Program

Graduated with 4.0 gpa

[Current] University of New Mexico Albuquerque, NM Current gpa 4.0

[2019-2021] Hilton Grand Vacations Las Vegas, NV

Call Center Customer Service Representative

Took inbound customer calls

Made reservations

Helped customers with questions and concerns

Maintained a safe and clean work environment

[2015-2019] The Blessing Inc. Reintegration Home for Woman Albuquerque, NM Home Coordinator

Helped residents establish and maintain their daily schedules

Kept daily log of all residents daily activities Formatted: Font color: Auto

Administered medications

Administered random urinalysis; testing for drugs/alcohol not on the residents prescribed medication list

Transported residents to and from daily activities such as doctors appointments, job interviews, probation office visits, etc.

[2009-2014] Three Hotels Albuquerque(Days Inn Super 8 Trav Front Desk Clerk/Assistant Manager

Customer Service

Processed cash, credit card and Comdata check payments

Worked with WynGuest POS System

Handle customer complaints

Assign rooms for housekeeping

Maintain accurate log of daily events

Maintained professional and friendly work environment

[2012-2013] Murphy’s Mule Barn Albuquerque, NM

Server

Customer Service

Maintained safe work environment

Served customers

Hand wrote tickets

Cashier

Processed cash and credit card payments

[2011-2012] Village Inn Albuquerque, NM

Server

Customer Service

Maintained safe and clean work environment

Cashier

Served customers

Processed cash and credit card payments

POS system

[2009-2011] Clean and Clear Bernalillo, NM

Office Cleaner

Customer Service

Clean and maintain a number of office spaces

Maintain accurate time sheets

Driver

[1998-2003] Orvis Albuquerque, NM

Customer Service Representative

Customer Service

Worked in inbound call center taking credit card/check by phone orders.

Taking customer complaints

Placing shipment orders w/ Fed Ex, UPS and The US Postal Service

[1998-2003/2007-2008] Kentucky Fried Chicken Albuquerque, NM/ Bernalillo, NM Cashier/Shift Manager

As Cashier in Albuquerque, NM:

Customer Service

Placed customer orders

Counted cash drawers

Prep Cook/Packed orders

As Shift Manager in Bernalillo, NM:

Customer Service

Counted safe and bank deposits/balanced drawer

Dealt with customer complaints

Filled in for call-ins in whatever position they worked if no replacement could be made

*References are available upon request



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