English Teacher Editorial Assistant

Mariam Khaled Ahmed Elshimi

Ibn Elhakam Square, Cairo, Egypt

Mobile: 010********

E-mail: ***************@*****.***

Education

- Graduate

- English department

- Faculty of Al-alsun Ain shams university

September 2007- July 2011

- Grade: Good

Experience

Working as Translator at World of System & Software January 2022 - Till Now

Though I was hired to translate products from USA stores to be displayed on a Mobile App for Saudi customers, I was involved in the App managements and the related technical issues. Responsibilities

1. Deal Catcher: I check USA’s big stores websites like Macy’s, Dillard’s…etc. and some of Saudi Arabia’s stores on daily basis to choose the most attractive offers. 2. Uploading Deals: For some time I was involved in uploading the deals using Shopify to be displayed on the mobile App. Later, this task was mainly handled by a Vendor team located in the Philippines, and I was coordinating with them. 3. Deals Translation and Localization: I translate all the suggested deals from English into Arabic in a way that is suitable for Saudi Arabia Culture. 4. QA Check: During translating the deals, I check all the data like the product images, Original and discounted price, tags given to each deal, Mobile App view to ensure everything is in on good shape.

Working as Administrative and Public Relations Specialist at Nagwa September 2019 - Till July 2021

Free Zone Nasr City

The Administrative and Public Relations Specialist is responsible for handling day-to-day administrative tasks and external relations and correspondence with service providers as well as maintaining admin files. Responsibilities

1. Maintaining admin files including lease agreements and service providers’ contracts 2. Liaising with the services providers as needed

3. Developing, reviewing, and editing any admin documents supporting the admin department in secretarial work

4. Following up on staff complaints, suggestion, or inquiries via Yammer 5. Helping the admin manager in drafting internal admin systems. 6. Performing many of the Property Custodian duties which include but are not limited to: a) Receive new portable devices and complete documentation to record the acquisition, including completing paperwork, updating company’s devices sheet and attaching any necessary tags or labels.

b) Follow up on item requests, ensure necessary approvals are received and distribute the property.

c) Keep records of all borrowed items, including the borrower’s name/position, device details and serial number, the date the item was handed. d) Prepare a Confirmation Receipt Form to be signed by the employee who receives any device and properly filing these forms.

e) Check-in borrowed property upon return and create reports of lost and damaged items. This is in addition to managing the return of equipment and other items when employees leave the company or institution.

f) Updating the sheet including the company’s spare devices in constant basis to decide whether any requested device is available or should be purchased. Working as Project Manager at Future Group for Translation and Localization

June 2019 - September 2019

The position of the Project Manager is responsible for managing and coordinating the completion of all language projects.

Position Responsibilities:

1. Manages translation projects from beginning to end, working closely with language specialists, localization engineers, internal business partners and external vendors and other departments.

2. Develops project plans and work flows, managing time, budget, resources and quality control.

3. Analyzes location project risk, and defines mitigation actions of identified risks. 4. Assigns, monitors and measures project team members’ work. 5. Directs teams deliveries to time lines and product quality, including responsiveness and professionalism towards both internal and external clients. 6. Leads project/client/business partner meetings and conference calls, including project kick off meetings, weekly and ad hoc.

7. Establishes and maintains excellent relationships with contract translators and proofreaders globally.

8. Continually expands knowledge and education in localization trends and news. 9. Preparation and maintenance of project documentation. Working as Special Issue Developer at Hindawi Publishing Corporation March 2019 – June 2019

Free Zone Nasr City

The general duties of this position includes developing and launching new special issues through inviting researchers working in the field of the relevant journal, and performing the needed checks to ensure that the guest editorial team as well as the proposed special issue matches the journal standards.

During the short time I spent, I have managed to:

1. Invite researchers working in the field of the relevant journal, according to predefined Criteria, in order to lead guest edit a new Special Issue within the scope of the journal 2. Follow up with the Guest Editorial team to finalize their proposals and ensure that all the included items of the proposal fit the journals standards 3. Respond to incoming emails from potential lead guest editors and handle their inquiries

4. Check the history of the guest editing team to make sure that they have not been involved in any previous misconduct

5. Ensure that the guest editing team is geographically distributed to ensure geographical diversification in the received submissions

6. Perform rigorous searches for validating the details provided for the guest editing team Working as Research Integrity Specialist (Fraud Investigator) at Hindawi Publishing Corporation

February 2017 - March 2019

Free Zone Nasr City

The main duties include working on resolving any ethical/legal claim received on published, rejected, and under review articles and taking the necessary action to correct the literature.

I managed to:

1. Ensure the claim is valid and verify the claimant's if applicable 2. Conduct investigation about the claim and all involved parties 3. Log all data and evidence found into the system, this includes screenshots, PDF files/copies, correspondence, and links, to help the Head of Research Integrity department decide on the correct action

4. Ensure that the activities of problem/suspected users are held 5. Recommend actions where applicable

6. Prepare necessary emails to approach concerned parties and follow up with them to get responses

7. Inform relevant oversight bodies when necessary, this includes preparing emails and evidence files

8. Prepare correction notices and follow up with Production to get them published 9. Work with the Head of Research Integrity recommendation Achievements:

1. I helped in taking preventive actions to limit risks and better enhance escalation emails. Result: a standardized way of escalation was followed. The number of post publication corrections due to a certain error are reduced.

2. I tested a new version of the system that is being used to log in the relevant data. Result: it is now clear the party with whom we have pending action and the time frame of each action taken is now available.

3. I helped in revising the work guide and suggesting templates. Result: the team has a standardized approach.

4. I helped colleagues and team's new members to understand the nature of the work and be able to decide on correct actions.

5. I managed to work without a direct manager and still maintain the quality of the work and meet deadlines.

6. I handled, at the same time, many complex claims that involve more than 5 affected articles and managed to ensure proper actions are taken on each until they are resolved. Worked as Editorial Assistant (Account Manager) at Hindawi Publishing Corporation

- March 2014- till February 2017

- Free Zone Nasr City

- This is about working in liaison with screening members, authors, editors, reviewers, production, and other relevant internal teams to complete the review process of submitted articles. Duties Included:

>>Under-review Articles

- checking the concerns raised by the initial screening members and contacting authors to update their

article according to in-house style so that the review process is initiated

- liaise between the parties involved in the review process: editors, reviewers, and authors, until the

article's review process is complete

- following up with all involved parties to take the necessary action without delay

- checking the reviews on the articles to ensure reviewers abide by company's policy and use proper tone

- checking any irregularities with Team Leader

- ensuring the articles' revised versions are prepared according to the journal's style

- asking authors to clarify if there is any difference or potential unethical action and checking this back

with relevant teams

>>Accepted Articles

- working with the Quality Assurance team's comments, if any, after articles are accepted

- following up with production teams to get the article published

- liaise between production and authors until the article in formatted according to the journal's style in a

way that satisfies the authors.

- handling minor after publication corrections

>>Special Issue Articles

- work with the special issue team until the call for papers is successfully launched in an acceptable format

for the guest editors

- keep an eye on the review process

- ensure guest editors do not break any of our rules or take potential unethical action

- escalating any misconduct found in the special issue handling Achievements:

- I managed to follow up with all concerned parties so that the review processes of the articles are finalized soon according to the company's declared policies and view. This helped in avoiding delay complains.

Worked as a Commissioning Editor at Hindawi Publishing Corporation

- July 2013 - till March 2014

- Free Zone Nasr City

This was about answering general inquiries about the company and the journals. Duties included:

1. Filtering received email

2. Forwarding irrelevant emails to other concerned teams 3. Responding to potential authors' queries after sending journals’ marketing campaigns 4. Removing the not interested users from the company’s data base 5. Updating users' contact details to ensure they receive marketing emails Worked as English Teacher at Manaret Heliopolis Langue School in Nasr City

- From September 2011 - till July 2013

Worked as English Instructor at IBC for Language and Computer

- From 2011-till 2012

Skills

Language skills: Excellent command of written English language & Good command of German

Business writing Skills: Excellent

Computer skills: Very Good knowledge of Word and Excel. Investigation and Presentation: Very good

Customer Service: Very good

Analytical Thinking and Problem Solving: Very Good Typing Speed: Very Good

Quality Assurance and Reviewing: Very Good

Time Management: Very Good

Ethics and Reporting Skills: Very Good

Working in Multicultural Environment: Very Good

References Available Upon Request

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