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Store Team Quality Assurance

Oklahoma City, OK
October 20, 2022

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**** ** **** ** • Oklahoma City, Ok 73107 • 405-***-****

With a proven track record of generating ideal results through innovative leadership, fostering relationships and strategic execution of complex business initiatives, I believe my experience would contribute greatly towards the continued success of Aflac Insurance Company. An overview of my career achievements and qualifications are noted on my attached resume.

My tenure as an Executive Team Leader with Target Corporation exhibits continuous advancement of my leadership skills, keen attention to detail and drive for outstanding results. Examples of my key accomplishments include:

• Achieved a 9% increase in sales and exceeded payroll goals by 10%, through maximizing relationships and driving continuous improvement to impact total store profitability.

• Recognized for building an impressive compliance culture. As an advocate and leader of safety, compliance regulations and quality assurance I implemented solutions to educate and train store team to achieve an absolute understanding of compliance codes and procedures to mitigate risk. Increased safety and compliance regulatory score from 78% to 96%.

• Increased total store operations from 95% to 99%. Recognized for leading store team to the #2 ranking store out of 78 while leading an 11 store district to the #1 ranking in a group of 8.

• Recognized for exceptional Team Survey results with the highest increase of 35% for team engagement and intent to stay. Achieved results by building a solid foundation of streamlined communication, positive recognition and transparent accountability from store leadership to team.

My professional experience, combined with my dedication and enthusiasm, I believe will enable me to make an immediate and valuable impact on your organization.

I look forward to meeting with you and learning more about the position, your objectives and how I can contribute to the success of your company. I would welcome the opportunity for a personal interview and thank you in advance for your consideration.

Sincerely, Liberty Smith

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