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Administrative Assistant Customer Service

Dothan, AL
October 18, 2022

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Caroline Williams

Case Manager - Carey and Hamner, P.C

Kinsey, AL 36303


Work Experience

Case Manager

Carey and Hamner, P.C - Dothan, AL

November 2006 to October 2022

Answer phones

* Conduct initial client interview

* Verify insurance information

* Maintain client files

* Create and mail letters for representation

Administrative Assistant

FACS Management Systems - Jacksonville, FL

December 2002 to May 2006

Answer phones

* Log support calls

* Run daily and monthly reports

* Update monthly travel and appointment calendar

* Compile training guides

* Import and export sales invoices into computer and send to Corporate Office Cashier

Camp Lejeune Hadnot Point C Store - Camp Lejeune, NC March 2002 to November 2002

Ring up customer orders

* Assist customers

* Organize and stock inventory


Military Commissary - Twentynine Palms, CA

August 1998 to December 1999

Check proper ID

* Ring up customers orders

* Change pricing on shelf


Business Administration

Motte Business College - Wilmington, NC

1987 to 1989

Diploma in General

John T. Hoggard High School - Wilmington, NC

1984 to 1987

Additional Information

Knowledge and Skills

* Microsoft Office Suite

* Problem solving skills

* Communication skills

* Customer Service skills

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