Susan Gurga

Diamond Sales

Sparks, NV

ads24w@r.postjobfree.com

+1-831-***-****

Assistant Manager, Sales & Marketing, Jewelry and News - Industry Driven Graphic Artist adept at managing heavy workloads while focusing on designing creative, visually-appealing graphics. Visual Designer who leverages excellent communication, interpersonal and client management skills to produce outstanding visual products.

Work Experience

Sales Representative

Santa Cruz Sentinel Newspaper - Santa Cruz, CA

June 1998 to Present

Sales and New Accounts- Public Relations in Promotional Sales: Home and Garden Shows, Art and Wine Shows, Grocery Stores, Trade Shows, etc.

Diamond Sales

J C Pennys, Kay Jewelers, A.Hirsh & Son Jewelers, Capitola Jewelers - Capitola, CA March 1981 to November 2002

Met incoming customers and provided immediate assistance. Retrieved alternate items and sizes on request. Listened to customer needs and preferences to provide accurate advice. Completed purchases with cash, credit and debit payment methods. Increased purchase totals by recommending additional items. Reviewed purchases for fraudulent activities. Worked flexible schedule to accommodate changing customer levels. Organized items in visually appealing manner. Solicited referrals from satisfied clients. Answered incoming telephone calls with professional and knowledgeable responses. Set aside on-hold reservations. Set aside on-hold reservations. Created attractive displays. Developed and executed sales promotions. Provided expert product and service information. Maintained up-to-date knowledge of customer buying habits. Fielded an average of 100 customer service calls per day.

Recommended and helped customers select merchandise based on their needs. Exchanged returned merchandise for customers quickly and efficiently. Served as liaison between customers, store personnel and various store departments. Shared product knowledge with customers while making personal recommendations. Wrote sales slips and sales contracts. Resolved an average of [number] customer complaints per month regarding sales and service. Grew number of customers by 50% in a short time period.

Education

Bachelor of Science in Graphic Design

San Jose State University - San Jose, CA

1981

Associate of Arts in Biology

Cabrillo College - Aptos, CA

1980

Skills

• Computer,type and data entry,calculater, (10+ years)

• Visual Design

• Graphic Design

• Typography

• Branding

• Illustration

• Layout Design

• Adobe InDesign

• Adobe Illustrator

• Video Production

• Adobe Photoshop

• Typesetting

• Sketch

• Guest services

• Hotel experience

• Web Design

• Photography

• Adobe After Effects

Links

http://facebook.com/susan.gurga

Awards

Featured poster artist Scotts Valley Art & Wine Festival April 2020

Ask for sample or original artwork from Artist

Certifications and Licenses

Business License -yes

Present

Additional Information

For the past 35 yrs. I've worked for Santa Cruz Sentinel Newspaper in Circulation Dept. as a Vendor Promo.Sales selling in many area districts as assigned setting kiosks out in the field upon contract.

Contact this candidate