Scrum Master Agile Coach

Vernon E. Williams Jr.

Texas Area linkedin.com/in/vernon-williams-ba9780198 ********@*****.***

Agile Coach

Servant leader with the talent for serving diverse technical teams located in the United Kingdom, India and North American. Collaborated with developers, business analysts, product owners and stakeholders to ensure SAFe® Operational and DevOps value stream mapping (VSM) are done. VSM will allow everyone to see bottlenecks and systems supporting VMS. Applied Agile values, principles, flexibility, and customer collaboration to deliver working software. Kaizen to continue improving product development, and if something is not working Gendchi Genbutsu go to the source to find the facts to make corrections. Kaikaku if the plan is not working, do not hesitate to make the radical configuration changes if MVP is proven false.

Professional Accomplishment

Professional Scrum Master (PSM I) Professional Scrum Product Owner (PSPO I)

Professional Agile Leadership (PAL I)

SAFe® Scrum Master 5.0 (SSM) Implementing SAFe® 5 (SPC) Release Train Engineer SAFe® 5 (RTE)

SAFe® 5.01 Lean Portfolio Manager (Trainer Enablement 5.1 SAFe® Product Owner/Product Manager 5.1 (POPM) (Trainer Enablement 5.1) SAFe® Release Train Engineer (Trainer Enablement 5.1) RTE

SAFe® Scrum Master (Trainer Enablement 5.1) SSM Leading SAFe® (Trainer Enablement 5.1) SA

SAFe® Advanced Scrum Master (Trainer Enablement 5) SASM SAFe® for Teams (Trainer Enablement 5.1) SP

SAFe® DevOps (Trainer Enablement 5.1) SDP Agile Coaching Certification ICP-ACC Agile Team Facilitation ICP – AFT ICAGILE CERTIFIED PROFESSIONAL Coaching Agile Transitions ICP-CAT

ICAGILE CERTIFIED PROFESSIONAL Agility in The Enterprise ICP-ENT

Experience

Logan & Associates, Cedar Hill, Texas February 2022 – August 2022

Agile Coach Consultants Charles Schwab

Conflict resolution between groups by practicing active listening and asking powerful questions.

Conducted business Agility-Self Assessment current state and again after training ART and completion of two PI’s completion.

Coach team regarding SAFe core values and developing Agile Mind-Set. Facilitate workshop regarding Emotional Intelligence and Cognitive Biases.

Facilitated SAFe Value Stream and ART Identification Workshop, with Scrum Masters, Product Owners, Business-Line-Managers, and teams.

Mentoring existing Agile / Scrum / Kanban teams, and delivering training for product owners, scrum masters and delivery team members. Coach Scrum Masters in implementing team metrics, root cause analysis and how to improve overall flow development.

Conducted advanced BDD workshop for 75 technologists using ADKAR method to reinforce learning. Overall goals: how to write Scenario background, embedded tables, and Scenario Outline. Coach and supported Agile Team Coaches, Scrum Masters, Product Owners, and RTE regarding PI planning, creating iterations goals and coaching product team assigning business value to teams PI Objectives during PI planning.

Coached Business Owner, Product team and Product Managers how to write Lean Business Case Epics.

Coached ART how to calculate their capacity and load for each iteration.

Coaching organization leaders, and teams in developing Large Scale Agile Playbooks.

Work with a cohort of Enterprise and Team Agile Coaches to help discover ways of improving CDP lines.

Support Communities of Practice (CoPs) as they relate to SAFe methods and coaching.

Workshops with Senior management and teams regarding product road map.

Participate in routine Team-level reporting and Transformation activities. Help teams continuously reflect and improve, becoming more effective in their roles and delivering business outcomes.

Logan & Associates, Cedar Hill, Texas March 2021 – February 2022

Agile Coach/Scrum Master Bank of America

Coaching Agile teams on Agile values, practices, and principals. Scrum Masters on all Scrum Events (ceremonies); sprint planning, daily stand-up, sprint review, and sprint retrospectives.

Fostered an environment of continuous improvement, and deliverables to the definition of “Ready” and “Done.” Mentoring teams’ regarding Agile process and Scrum framework for delivering complex products.

Ensuring the product is still viable, feasible, desirable, and sustainable while still in the portfolio backlog. Building minimum viable product MVP to test the business hypothesis and pivot if proven false. Facilitate Essential level SAFe 5 large scale events. Includes Iteration Planning, Iteration Review, Iteration Retrospective, Team Increment, Daily Stand-up, Iteration Backlog.

Logan & Associates, Cedar Hill, Texas March 2020 – March 2021

Agile Coach/Scrum Master

Working with Portfolio Management, and Product Management funding value streams instead of funding projects. Building minimum viable product MVP to test the business hypothesis and pivot if proven false. Educate Senior Leaders setting up lean budget guardrails, while proven or disproven MVP. Matching demand to capacity to improve flow within the value stream. Moving from up front planning (phase gate) to incremental development, which delivers working solutions faster instead of phase gate. Understanding the correct metrics business should be tracking (automated builds, defects, release to production, and working software) instead of vanity metrics.

Coached ceremonies with the DevOps team and training Jr. Scrum Master regarding sprint planning, daily stand-up, sprint review, system demos and sprint retrospectives within the team. Some of my projects involved working with the Web team breaking down Epics into user stories, estimating development time, product backlog grooming with the Product Owner. Application upgrades FDD, tracking team metrics, velocity, defect leakage, and scope change by working with the DevOps team. Fostered an environment of continuous improvement, and deliverables to the definition of “Ready” and “Done.” Mentoring teams’ regarding Agile process and Scrum framework for delivering complex products.

Facilitate Essential level SAFe 5 large scale events. Includes Iteration Planning, Iteration Review, Iteration Retrospective, Team Increment, Daily Stand-up, Iteration Backlog.

JPMorgan Chase, Houston, Texas March 2011 – November 2019

Agile Coach / Scrum Master

Coached Scrum Masters on all Scrum Events (ceremonies); sprint planning, daily stand-up, sprint review, and sprint retrospectives.

Utilized Kanban and Jira toolset for tracking events. Kanban, to improve WIP performance by setting limits as well as providing reporting transparency through the use of forecasting and metrics. Burn down charts, Burn up charts, velocity, defect leakage, and scope change.

Foster self-organization to help team members to think outside the box. Challenge the status quo, don’t continue to do something because that’s how we always do it. Look for improvement, and value within the task at hand.

Encouraging teams’ to always think about the value stream, and how to maximize profits.

Built relationships with Product Owner, and Stakeholders supporting product development for SQL server.

Conflict resolution in facilitating discussions, and alternatives to resolve issues due to culture differences.

Coached User Story point estimation, and User Story writing for Product Backlog.

Removed impediments for a ten-million dollars regulator FDIC sprint. One-week sprint to prevent regulator daily fines.

Written introduction Scrum and Agile training materials for operations and DevOps teams following JPMC standards, process and procedures.

Coaching and Mentoring teams in North America, India, and the Philippines regarding Agile process.

Written presentation documents using PowerPoint, and Word for Global leads, Stakeholders and new development teams regarding Agile principles, Scrum empirical process and Scrum five Values. Which consists of Focus, Courage, Commitment, openness, and respect.

Worked with Global leads and Stakeholders setting Global standards, process improvements, and verifying user acceptance testing and TDD.

Coached new Product Owners how to write Features and User Stories based on Stakeholders needs and acceptance criteria. Continued weekly backlog refinement with the Product Owner and development teams.

Fostered an environment of continuous improvement, and deliverables to the definition of “Ready” and “Done.”

Facilitate SAFe 5 large scale events at the Essential level. Includes Iteration Planning, Iteration Review, Iteration Retrospective, Team Increment, Daily Stand-up, Iteration Backlog.

Familiar with BDD, ATDD, FDD, CI\CD, GITHUB, Agile Games, Team Metrics, Non-functional Requirement (NFR).

JPMorgan Chase, Dallas, Texas March 1998 – February 2011

Technology Team Lead

Team training regarding operating procedures and new technology for our environment.

Managed both Desktop and System Administrator’s to ensure the business goals and service level agreements are followed.

Primary contact for all High-level incidents in our region.

Documented and Developed disaster recovery procedures for both H/W and S/W platforms. Performed quarterly testing to comply with federal regulation.

SCCM rolling out software application and OS patches

Documented new hire on-boarding process, normally four weeks process now only one week for new hires.

Utilized SQL server cluster builds with Production, DR, UAT and DEV.

Education

Tarrant County College, Fort Worth, Texas

Associate of Arts Degree

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