Customer Service Hr Executive

CURRICULUM VITAE

R.GANESH

(ALIAS)

R.RAJKUMAR

Mobile: 936-***-****

Email:******.**@*****.***

OBJECTIVE:

To pursue a career requiring strong analytical and organizational skills in a progressive

Enterprise and to grow with the company in terms of knowledge, status and stature.

EDUCATIONAL QUALIFICATION:

M.B.A (HR) from Alagappa University Year of completion 2012.

B.C.A from Alagappa University Year of Completion 2009.

Diploma in EEE (Final Year Discontinue).

TECHNICAL QUALIFICATION:

SAP Course done (Specialized for payroll)

Advanced Diploma in Hardware & Networking.

Advanced Diploma in CCNA & MCSE.

WORK EXPERIENCE:

Worked in Arthi Travel Pvt Ltd as HR Admin.

From: Jan 2018 – Dec 2020

Roles & Responsibilities :

Maintaining the employee records and updating their information.

Hired temporary staff from agencies.

Provided suitable candidates to the company by screening, interviewing & testing.

Notified existing staff of internal opportunities.

Formulated various reports as required including sick leaves, vacation & over time.

Answered employee inquiries relating to payroll & benefits

Conducted an extensive amount of research, analysis and reported in addition to daily tasks.

Oversaw the daily operation of HR and Administrative functions.

Led an Employee’s of 40+.

Prepared and coordinated functions pertaining to employment, compensation, negotiations and employee relations.

Formulated methods to improve employment policies, processesed and recommended changes to management.

Acted as a point of contact and build candidate relationships during the selection process.

Ensure the new joiners receive offer letters, appointment letters, Confirmation letter & ID cards, bank accounts opened on time.

Understood the business implications & objectives with executives of companies & gave good quality results with customer satisfaction.

Worked in e-Cosmos India pvt ltd as HR Executive.

From : Aug 2017- Nov 2017

Roles & Responsibilities :

Recruitment process - screening resumes/CV, short-listing candidates, book interviews, conduct reference checks, deployment, facilitating inductions, send welcome emails & prepare the required paperwork.

Maintaining the employee records and updating their information.

After the first round of interview, set up technical round interview with the managers in Bangalore and formally hire qualified applicants, following which the rules, salary & other benefits are explained before they are all set to work.

Handing over the ID & Access request forms to admin/ IT & ensuring creation of Employee code, Employee ID cards.

Keep a track of pending documents & ensuring the documents are collected from employees.

Ensure the new joiners receive offer letters, appointment letters, Confirmation letter, ID cards, bank accounts opened on time.

Taking care of joining formalities, Co-ordinate with all new joiners to open Bank account & ensure the Bank inputs is shared to payroll team on time.

Managed payroll and benefit information and change to meet payroll schedules.

Collecting & verifying all new joiners’ employee document pre & post recruitment forms from respective teams & employees.

Maintaining the Employee document in Hard copy and soft copy.

Sending attendance report & pay slip for all employees.

Handle all the queries of the employees, related to Salary, Leaves, and Attendance etc.

Provided HR Assistance on policies, procedures, benefits, providing guidance.

Analysed the growth of business & took measures to improvise.

Provided training and staff coaching on company policies & soft skills.

Led an Employee’s of 125+.

Co-operated with the CEO, Managers, Stake holders and all the employee to ensure over all happiness, No disputes and development to build a positive & performance-oriented culture in the company

Regular counseling to reduce stress at work & to ensure employee satisfaction later the feedback was given to the management.

Provided full HR Support to the business management on any ER related matters.

Improved customer service by dealing with clients.

Co-ordination with Auditor.

Instituted team concept which reduced the internal work force, yet with great quality & standards.

Researched, analysed and evaluated innovative methods and techniques for the benefit of the company.

Preparing & maintaining book of accounts.

Verification of vouchers.

Handling vendor bills and payments.

Worked in SHARON TECH & LEGAL SOLUTIONS as HR Executive.

From : Jan 2013 - July 2016

Roles & Responsibilities :

Managing complete end to end recruitment life cycle that includes screening suitable

applicants through various channels and interacting with the leaders and hiring

managers to facilitate the selection.

Managing HR Generalist activities by conducting and coordinating the face to face

interview, screening, filtering through various test and On-boarding of shortlisted

candidates.

Understanding the Requirements in order and act as a Sourcing Specialist in delivering the exact profiles.

Working closely with the hiring managers in analyzing the hiring demand and

strategizing on fulfillment of the same in a timely and cost effective manner.

Conducting telephonic interviews of the candidates to ascertain their suitability for

the given role and overall organizational fitment.

Interacting with candidate, doing initial screening understands their competencies

& skill set, making them understand job role.

Arranging for personal interview on shortlisting candidate having good co-ordination

with the client for arranging the final interview co-coordinating with the company

and getting feedback about the candidate.

Leveraging all sourcing channels including job portal (Naukri,LinkedIn)

job boards, employee/candidate referrals and social media and validating them

on their experience.

Sourcing high level for different functional companies like ITES (BPO), IT Technical,

healthcare, banking, finance and other major sectors.

Staffing & preparing requisition gathering template and sending it to corresponding

sourcing lead to initiate sourcing shortlisting the profiles sourced and sending it to

the respective hiring managers.

Vendor management coordinated with various manpower consultants to procure

resources for its operation.

Background verification was carried out for the employees as per the Policy, Education

experience.

Maintaining Reports and Trackers of candidates, building rapport with the candidates and

getting new references.

PERSONAL PROFILE:

Name : R. Ganesh

Father Name : R.Rajamohan (LATE)

Date of Birth : 18.05.1988

Gender : Male

Marital Status : Single

Languages Known : English, Tamil & Telugu

PHYSICAL STATUS : Differently abled

DECLARATION: I hereby declare that all the above information provided are true and correct to my

Knowledge and belief.

Place : Chennai

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